Bought the Battlefield short cut kit support bundle
Purchased the mentioned kit but my weapons is still lock. Been trying to contact EA support only to receive an auto reply.
Forum Discussion
The DLC weapons will be unlocked when you´ll have completed the tasks, you can see them in "Weapons & Gadgets".
To point this out again, the shortcut kit does not unlock any DLC weapon.
I´m sorry, but in your case buying that shortcut bundle was rather useless, maybe it has unlocked a pistol or some gadgets, but it has no effect on your primary support weapons.
You should ask your store for a refund, maybe they´ll understand your situation, otherwise your money would be wasted.
I know that this is bad news, but hopefully you´ll get your money back.
Good luck 🙂
Ok thanks done that (ask for refund) but there is no reply from them.
@Rettobmia wrote:
Ok thanks done that (ask for refund) but there is no reply from them.
Shortcut kits and any other downloadable content cannot be requested for a refund. Please read the refund policy:
https://help.ea.com/en-us/help/account/returns-and-cancellations/
https://www.origin.com/usa/en-us/store/great-game-guarantee-terms
ietxmmyrusEA Staff
Hey @Rettobmia,
if you're looking for a refund request in general, there's two ways to go:
- You can check whether you're eligible for a refund as per Great Games Guarantee which does not include expansions and the like: https://help.ea.com/en/refund/
- Get in touch with an EA Advisor via chat or email: Click here.
What's point. 12 bucks for a lesson learned.
