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Rettobmia's avatar
9 years ago

Bought the Battlefield short cut kit support bundle

Purchased the mentioned kit but my weapons is still lock. Been trying to contact EA support only to receive an auto reply.

15 Replies

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    9 years ago

    Hey @Rettobmia,

    if you're looking for a refund request in general, there's two ways to go:

    - You can check whether you're eligible for a refund as per Great Games Guarantee which does not include expansions and the like: https://help.ea.com/en/refund/

    - Get in touch with an EA Advisor via chat or email: Click here.

  • Hi there! this just happened to me but I paid $35.00 for this. Did you ever asked for a refund? like some said in the email thread, that crap maybe just unlocked one or two weapons for me, other than that a complete waste of money, I just got it yesterday but I hope I can get a refund. 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 1 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic

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