Forum Discussion

13 years ago

Solved

Cancelling Battlefield 4 Pre-Order

Hi, I need to cancel my pre-order and EA's site is very hard to manuver.

What do I do to cancel?

LiBever
13 years ago
hey
Try live ea adviser https://help.ea.com/contact-us
Regards,
N
SapexUwU
13 years ago
How exactly do I speak to a live ea adviser? What do I click?
Carbonic
Hero+
13 years ago
You contact an EA Advisor by going to https://help.ea.com/contact-us
You will have to fill out product, category and platform first - then your contact options will appear. If live chat does not appear and that's what you want it might be closed in your area at the moment and you might consider changing it to "United States" in the language selector in the bottom for a better result.
Please accept solutions if they are correct and press the XP button if somebody helped you.

Cheers
-Carbonic
LiBever
13 years ago
@SapexUwU wrote:
How exactly do I speak to a live ea adviser? What do I click?
hey
you should use the live chat or phone support for important problems https://help.ea.com/contact-us Under product select Battlefield 3, Under Category select Account/Registration, Under Platform select the platform.
You should see at the bottom Call Me Live Chat, Email Me. Select Either Call me or live chat (whichever one is available).
Regards,
N

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