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Metalbar02's avatar
8 months ago

Cannot launch Battlefield 1, error code 67

Cannot launch BF1, error code 67

I have uninstalled and reinstalled the game, I have uninstalled and reinstall EA anticheat client, I have compatible windows (windows 10, 64 bit), Battlefield 4 launches and plays just fine. The game worked just fine last year, but I haven't played since December 2023. Attached is my DxDiag. EA support basically told me to go * myself and that it was on my end, so I'm hoping that someone here could help me. They didn't even ask for my DxDiag, which I see others on here have been asked for. So here's to hoping.

6 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @Metalbar02,

    I'm sorry to hear you're not able to play the game and had a bad experience when contacting support. 

    I had a look at your DxDiag and it seems that you haven't updated the graphics card driver since August. I suggest that you start by updating the GPU Drivers and set up a gaming profile on your GPU. You can find instructions here: Troubleshooting graphics on PC

    If the problem persists, please send us a screenshot of the error message.

  • Updated my drivers, the problem unfortunately still persists. This loading screen opens, followed by this error message.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Thanks for providing the screenshots. 

    As you have already reinstalled the EA Anticheat and you get a message saying the system is not compatible, I suggest that you check for Windows Updates

    You can also try some further troubleshooting steps for the EA Anticheat, which can be found at https://help.ea.com/en/help/pc/ea-anticheat/


    Let us know if that helps,


  • Battlefield 1 is experiencing the same issue as earlier this year; it's not possible to start an empty server. Could the developers please address this as soon as possible? Thank you.

  • Just as earlier this year, the empty servers are bugged. When you want to join an empty server, you get an error code. That means servers are dying within a day or two. EA, do something ASAP.

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