Cannot redeem product code
Hi there, I bought BF3 a while ago, redeemed the code and download began, however I never actually finished downloading the product, it has no disappeared from my games library and when I go to rede...
Forum Discussion
Hi there. Alot seem to have the same problem as you. Unfortunately we can't help you with these kind of problems. Only EA can.
This is a public forum where users help other users. Therefore we unfortunately cannot help with account or billing issues.Try contacting an EA Advisor by going to
https://help.ea.com/contact-us
You will need to write some keywords about your problem, then fill out product, category and platform, press "Find Solutions" and then "I Still Need Help". Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: "United States" or something else in the language selector in the bottom for a better result.
Please accept solutions if they are correct and press the XP button if somebody helped you. This way you case will show as "Solved" thus helping others with the same problem.
Kind regards, Tviggah
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