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JimboCalibra's avatar
JimboCalibra
7 years ago
Solved

Cannot save emblems

Hello! I have a problem with creating emblems for BF1. Everytime i try to save it it says "Couldn't save emblem" even if i put only one basic shape or more it doesn't matter i always get the same er...
battlefield 1
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Emblems should save now. If you're having some trouble through the app try re-installing it. For the website try closing down your browser and re-launch or clear the browser's cache.

    Thank you all so much for your patience. If you encounter any issues going forward feel free to reply back to this post. 

JRMBelgiumTwitc's avatar
JRMBelgiumTwitc
7 years ago

And do avaters now work too? Or only the emblems?

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Emblems should save now. If you're having some trouble through the app try re-installing it. For the website try closing down your browser and re-launch or clear the browser's cache.

Thank you all so much for your patience. If you encounter any issues going forward feel free to reply back to this post. 

  • Ch1efW1ggum's avatar
    Ch1efW1ggum
    7 years ago

    Unfortunately, it works only for one of my two soldiers.

    1st - BF4/BF1 on PC - works

    2nd - BF4/BF1/BFV on PS4 - still not possible to save the emblem

    The PSN-account is linked to the Battlelog-account.

    I hope the given information helps you to find a solution

  • Aixall's avatar
    Aixall
    7 years ago

    @EA_BlueberrySeems to work for me. Any word on fixing all the glitched "add emblem" squares, or do we just have to put up with them? They seem to take up space in the 100 emblem limit and can't make new emblems without deleting old ones:

     

    Many people will be affected with these 'glitched' emblems since the glitch seems to be caused when attempting to save with any "can't save emblem" issue. But I am happy I can start helping people with BF1 emblems again. 🙂

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      Hey @Aixall 

      It looks like the emblems do indeed save but on the gallery they might not show up until you hit "edit" again. The team is aware of this happening and looking into it, however that is all the updated info I have at this time. 

    • Ch1efW1ggum's avatar
      Ch1efW1ggum
      7 years ago
      This is maybe is the reason why i can't save emblems with the PS4-soldier. I have 4 “normal“- and 97 “+“-emblems. But I can't delete or edit the “+“-emblems.
      • Arkadesu's avatar
        Arkadesu
        7 years ago
        yeah, this is a sort of "workaround" not a fix. i need to delete one emblem and after that i can add a new one. im on pc

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