Anonymous
13 years agoCannot update email
I have followed the instructions at: https://help.ea.com/article/i-have-a-new-email-address-can-i-change-my-email-address-on-my-ea-account to update my email address but when I click the 'Save' not...
Hi mazzatom!
"After clicking Save, your new email address should be updated on the page. You can now use your new email address to log into the EA site as well as into Origin."
Make sure you have enter it correctly. Refresh the page (clear cache memory) and try again. If the same problem appear, please contact EA here: https://help.ea.com/contact-us
- With kind regards, Timmie.
I keep getting error:
'ID contains a prohibited word or character'
Hi again!
Contact EA's support and they can do it manually. - https://help.ea.com/contact-us
- With kind regards, Timmie.