can't access batlefield 1 game play
i have a problem accessing my battle field 1 game associated with mail [edit: email address removed] which i lost access to so i remember mail and password but can't access mail for 2 step verificati...
Forum Discussion
thank you for your help, i managed to contact support via chat but unfortunately the problem wasn't fixed, they ask me for information that i hadn't linked to the account in the first place such as address, credit cards phone numbers .. etc
what i have is the origin account email and password and the purchased battlefield1 game serial number won't that suffice to get access back to the account ?
@xx0wlwgtlcbz From what I understand, if you can't provide the security information they're asking for, you might be stuck as they won't make any changes otherwise.
if so i believe they should make such information labeled mandatory not optional as the lack of their validation can cause account to be inaccesable or even worse, impersonated !
can you help me getting to contact them via mail instead?
- @xx0wlwgtlcbz They'll just ask for the same information over email.
it may differ, if you can help me finding a way to contact EA support by mail it would be much appreciated 🙂
Featured Places
