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Anonymous's avatar
Anonymous
Not applicable
11 years ago

Can't connect to battlelog account for BF4

Im trying to connect on xbox one to my battle log account, but i never set up an account and it's saying that there already is one set up, and if there is i have no idea what the password is, so i try to reset my password but it tells me i need to log in to another account i had no clue about so i can't get the reset instructions. It's getting very annoying and becoming more trouble than what its worth. Please help

battlefield 4

1 Reply

  • ragnarok013's avatar
    ragnarok013
    Hero+
    11 years ago
    Since this is an account level problem I'm afraid that you will need to speak with a game advisor with account access. You can find a game advisor here:

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are flogged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

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