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Hello captainmawdsley3,
This is the Battlefield 4 section of EA Answer HQ. If you are having trouble with Madden 15, please report your problem on the Madden 15 section of EA Answers HQ in the following link below, though you possibly might just need to reset your internet modem and restart your device whether it's a Xbox or Playstation.
Madden 15 section of EA Answers HQ: Click here
I hope I have solved your problem,
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