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Efire1098_r4bg7's avatar
Efire1098_r4bg7
11 years ago

Can't Download Dragon's Teeth

I am a premium member of Battlefield 4 on Xbox 360 and I am trying to download the DLC Dragon's Teeth. It doesn't show up to download in the store and instead shows an extra Naval Strike. I can see the DLC in the premium calendar but not in the store. Any suggestions?
battlefield 4

9 Replies

  • pistonsandpaint's avatar
    pistonsandpaint
    11 years ago

    Has EA responded or anybody figured out a solution. i called xbox they gave me a number for ea they claimed was a direct line which directed me here... whats going on with this?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I downloaded Premium yesterday and i am having exactly the same problem. Struggling to find any answers online so far ☹️

  • RebeliusSheep's avatar
    RebeliusSheep
    11 years ago
    Got the same problem i got premium 2 days ago and i got all other dlcs but i have 2 naval strikes instead of dragons teeth
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Are they really just ingoring us? Come on already, this is **bleep**. 

  • VeniceP's avatar
    VeniceP
    11 years ago

    I just contacted EA Customer service about this...

    ShreyaThanks for contacting EA Customer Experience, my name is Shreya. How may I assist you today?
    youhi
    you I dont know if you caught my question
    ShreyaHello there!
    you🙂
    ShreyaSo, you are unable to download dragon's teeth DLC and you have premium?
    youYes...
    youWhen I'm ingame I can see servers with DT maps
    youBut when I try to join it says i should download dlc
    youbut there isnt an option anywhere to do so
    youWhen I go to th estore... and enter my premium area..
    youal the DLC is showing except for DT
    youIt actually show Naval Strike in my screen twice... one time without pricing, one time with
    ShreyaAlright.
    ShreyaDon't worry, I will take care of your concern now.
    ShreyaBefore moving forward with the Case investigation, may I know your Name and Email ID?
    youMy name is Michael
    you[edit: email address removed]
    youthats the email I use for my xbox live
    youand for Origin
    ShreyaThank you.
    ShreyaMichael, I have discussed your issue with my supervisor and I just got to know that we have received so many similar contacts where player are unable to download Dragon's Teeth DLC. We have already reported this issue further to our higher concerned team and they are on it. I will surely report your case too. I know how frustrating it is for you as you are not able to download Dragon age DLC. However do not worry, I will take care of everything that you have lost and for all of this inconvenience caused to you.
    youYeah cause it's been out for atleast 4 months... So frustrating yes. I wish I had come here before posting in dozens of forums. There are a lot of people out there with this problem.
    youThank you for taking the time to help
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I also contacted EA customer service. They said they added Dragon's Teeth for me "from their end" I asked if I would need an Xbox Marketplace code, he said maybe and that I might need to contact Xbox. Of course when I talked to Xbox they told me to contact the game publisher. But, Dragon's Teeth showed up in my Battlelog as unlocked but, I am not sure if I will actually have it on my console until I go home for lunch. Will update later, but honestly I can't see being able to play the DLC if it was never actually downloaded from Xbox Marketplace. We will see!

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    ManojThanks for waiting, I really appreciates you patience.
    ManojI have added Dragon Teeth Expansion to your account. Please logout and login again.
    youOk, thank you! I won't need an Xbox Marketplace code?
    ManojXbox code is required, I have done it from my side, If it do not works, In that case you have to contact Xbox Marketplace.
    youOk, thank you for your help
  • ragnarok013's avatar
    ragnarok013
    Hero+
    11 years ago
    Guys I've escalated this issue to the EA Community Managers and they've contacted DICE on the issue. We have no timeframe on the fix but keep checking the BF4 in game store periodically in case Microsoft fixes the store before DICE tells us it's fixed.
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Im having the same EXACT problem!  What BS.  I get 2 navel strike DL's one free which I did and the other offered for $14.99 WTF? I had already paid the $24.99 for the black friday premium expansion maps for my XBOX360. And there is NO Dragons Teeth maps available?  This after the game is a year old?  Also why is in next to impossible to talk to someone in tech support?  EA has some explaining to do!

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