Forum Discussion
Hey @Greybear077,
Sorry to hear about this.
Have you tried any of the following steps?
1. Clear Origin Cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
2. Uninstall/Reinstall Origin:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
3. Clean Boot:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Give these a try, and let us know if you still need assistance.
Thank you 🙂
- 8 years ago
i have the same problem on Xbox One since the last update of Bf1! i tried a few of EA procedures without success! BF4 is working!
- iluminatethesky8 years agoLegend
Hey @StayFanPower
I suggest trying some of these Xbox Troubleshooting steps:
https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/
If these don't work, please try uninstalling/reinstalling Battlefield 1.
Thank you 🙂
- 8 years ago
Thank's for your help! i have absolutely no internet problem because i can play BF4 or BF3 multiplayer or others games without any issue!
it's just BF1 who don't want to work, since the last update! While i joined a game in BF1 after a moment just before i join the game i have this message:
See photo here: https://pcbx.us/cfmk.png
also i can't play the campaign solo, just a black screen loading forever!
when i go to the "Options" on the main menu i have a black screen too
when i go to customize my soldier i have a black screen too!
i don't want to uninstall because it's a total of 74gb can you imagine the time to reinstall the game and all the dlc and updates?
- 8 years ago
Thanks for the prompt response. I forgot to mention I have an Xbox one sorry but you answered my question with your response to the other gentleman. I'm afraid none of the solutions worked but I haven't try to uninstall and reinstall yet. I am very reluctant to because of all the DLC that goes with it. It is going to take me days to do so. I might uninstall and leave it uninstalled even though it is one of my favorite games. Thanks for your help.
- 8 years ago
Well! i uninstall/reinstall the game and it's now working!
i uninstalled and then reinstalled offline with the bf1 disk version of Xbox One and then i installed the 32gb of updates and it finally work! But i don't know why i didn't needed to download all the DLC because after the updates of the 32gb all the dlc was there...so instead of the 74gb needed i downloaded just the32gb of updates + the game from the DVD, kind of weird!
i think i knew what the problem came from but i'm not sure at 100% is that i pause the last BF1 update in the middle of the download and i decided to installed the console updates and after, i finished the installation of the bf1 update so i think that's why it screwed the bf1 update...