everything was working fine before... installed windows from scratch + newupdate for ea app.. and now, battlefield 5 anticheat update.. it restarted my pc, booting up battlefield 1 same thing...

EA_cuervo Hey, Community Manager, you know that you have more power than we do. We already know the problem, ea anticheat is your problem that causes all this PC shut downs. We all know it already and we just want to play the game and have fun in it. I hope you know what HAVING FUN is. So just use your Community Manager powers and get the massage to the higher ups and tell them that they f**ed up with their March 21st anticheat update. And tell them to roll it back to how it was before, because its not a secret to anyone that this cool anticheat of yours dont really help with cheaters soooo yeah)Please help us to speed this up.

I have the same issue with Battlefield 1. My entire PC hard reboots when i close the game. BF5 hard reboots my PC on start up. What a nightmare.

You should be able to use your normal power plans now, please confirm.For EA anticheat, the current version is 1.0.8332460You can confirm your current version by going to C:\Program Files\EA\AC, right click EAAntiCheat.GameService.exe and then go to Properties. On this new window, click details, and look at the version listed under "Product version"If it's not this version I pasted above, please go to the EA anticheat help article and download the latest installer and run it: https://help.ea.com/en/help/pc/ea-anticheat/#installLet me know if you need further help or if this article could use clarification.

I have the same issue in Battlefield 1. My computer occasionally restarts when closing the game window, and there are numerous errors in the Windows Event Viewer named "Realtek PCIe GbE Family Controller has a Hardware IO error."

Me when i quit the game, is freezing the PC on desktop, only hard reset work

EA APP CRASHING WHOLE PC | EA Forums

49 Replies

EA_cuervo
Community Manager
2 months ago
Hey there,

Did you start having problems only after the EA anticheat update? If you think this is what's causing the issue, you can find troubleshooting steps for the EA anticheat here: How to install and troubleshoot EA anticheat on your PC
caliments
Rising Novice
2 months ago
yeahh its most likely anticheat.. cause it happened on bf1/5 only... i dont know what they did but that scared me lol
Redemption1911
Rising Rookie
2 months ago
Im with the same problem, with the new stupid update, freeze my entire pc starting BF 1 and V, its annoying
lzusa
Rising Newcomer
2 months ago
I have the same issue in Battlefield 1. My computer occasionally restarts when closing the game window, and there are numerous errors in the Windows Event Viewer named "Realtek PCIe GbE Family Controller has a Hardware IO error."
Redemption1911
Rising Rookie
2 months ago
Problem solved uninstalling Process Lasso!
warbog92
New Novice
2 months ago
Me when i quit the game, is freezing the PC on desktop, only hard reset work
caliments
Rising Novice
2 months ago
the only thing i can do is wait till a patch is out.. i still have no idea how much you need to fu** up to make the installation crash the whole pc WTF :o my bad.. not only crash when installing.. but crash when i close the game too
crumplejoe
Seasoned Novice
2 months ago
I have the same issue with Battlefield 1. My entire PC hard reboots when i close the game. BF5 hard reboots my PC on start up. What a nightmare.
Otakugod220
Seasoned Newcomer
2 months ago
Same here, I swear EA better fix this, I just started getting this issue and wasn't before so yeah....
Staco74-PC
New Novice
2 months ago
Même foutu de problème, impossible d'installer BF1 ou BFV, l'ordi freeze complétement ..