Forum Discussion
So you can't get past that User Agreement screen?
What happens exactly?
You start the game, the User Agreement screen pops up and it disappears again oder what is the case?
Greets, Travis
- 2 years ago
I start the game, press x to start, the user agreement screen pops up, and then it's unresponsive to any of the buttons. You can't open the user agreement or privacy and cookie policy, you can't tick the "read" box, or press o to go back. It's just stuck on this screen. I've changed conteillers, restarted the game and my ps4.
See picture attached
- Its_Travis_1992 years agoHero+
@goturToes1 hmm... that's stange why no botton is working.
Did you try yet to move both of your joysticks like up,down,left,right to see if maybe like the invisible cursor isn't on the square to set the check mark?
Or other option that would be interesting is, do you own another BF game like BF1 or so to see if you can login there, get the user agreement screen to accept and therefore skip it in BF4 when starting it?
Greets, Travis
- 2 years ago
Hey @Its_Travis_199
Just tried moving around the joysticks again, still no response.
I don't own another BF game but even if I did, wouldn't you need to get past the user agreement to link the account. It seems like yoid have to do this with every BF game when first opened.
It's the very first thing that pops up and it's asking me to create or link an account and to do that I'd need to tick the box.
Pretty bummed haha
I tried to report a bug but the EA BF4 website literally had me chasing my tail for about an hour before I tried here.
Not sure what to do now
Pretty bummed ahah
- 2 years ago
The same thing is happening to me. The game initially starts just fine. Goes through the beginning scene, then I hit X to start. The accept user agreement and privacy policy screen pops up. Says to hit X to accept, Square to Reed the User agreement, and Triangle to read the privacy and cookie policy. None of the buttons work, but it's not the controller works fine with every other game and the share button and home buttons work while on that screen. Seems to be something with the screen itself I think. Not sure what to do. I'm gonna try to uninstall and reinstall. Maybe it needs an update I don't know. First time playing it in a while, and my first time ever playing it on this console.
- laf2j6o5d2p13 months agoSeasoned Newcomer
Same problem..has anyone found a fix to this?
- TruthfulPie45183 months agoNewcomer
I had the same problem and what I did was create an ea account, go to settings, security and turn verification on
- 6gy4cn5lcbp04 months agoRising Newcomer
Still same problem
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