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Anonymous's avatar
Anonymous
12 years ago
Solved

Can't play BF4 Multiplayer (PC). At all.

Hey guys, I just got BF4 for PC and as I am perfectly able to play the singleplayer campaign. I cannot at all get into any games online. Anytime I try, the cames icon will pop up in my taskbar, but after about a minute it will close saying "cannot connect to server" or something like that. Something interesting is, the exact same thing would happen in BF3 PC. So it'd be great if someone can help me out as I just got the game a couple days ago and am eager to play. Thanks.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok, here are some steps you can try that can minimize the occurrence of this problems:

    - Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins

     

    Fix for Mozilla FireFox:

    - Install the latest plugin
    - go to Addons (Firefox menu) -> Plugins
    - Search for ESN AND Battlelog
    - Set both to: always activated
    - close firefox, start it again and it should be fine then

    For Chrome:

    -Clear Browsing Data ( Settings/Privacy )
    -Reinstalling the plugin by logging to Battlelog again
    -In the search bar typing the following command: chrome://plugins
    -Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    -Restarting the Browser
    -Log back into Battlelog via Origin (Play from Battlefield4 icon )
    -Join a Server

    For Internet Explorer 11
    -Restart IE 11
    -From Internet Options/General tab -> Clear Browsing data -> Delete button
    -From Security tab, slide the bar to bottom -> Medium Protection
    -In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    -It will require a System Restart in order for the 7 step to be applied.
    -Log in again into Battlelog and download again the plugin.
    -Join a server.

    First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 

    Also, try this additional steps, if the above does not work:

    1. Open windows firewall
    2. Click advanced settings( on the left) and then inbound (also left)
    3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
    4. Right click on each of them>properties>programs and services
    5. Make sure that "all programs that meet the specifications" is checked
    6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
    7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
    8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
    9. Go to these 2 links:
    http://websec.evenbalance.com/downloader/download.php?file=1
    http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
    10. Download and install both
    11. Run Pbsetup.exe (the first link)
    12. Add a game (eg. bf4)
    13. Check for updates.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    Still doesn't work then....

    -Update your Microsoft .NET framework.
    http://www.microsoft.com/en-us/download/details.aspx?id=17851

    Make sore your drivers and updated.

    Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

    For Battlefield on PC, please enable the following online ports on your connection:


    TCP80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP
    3659, 14000-14016, 22990-23006, 25200-25300


    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

    If this helps, please click the white XP button and to give me some XP.
    If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

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