Whenever i try to start campaign i'm always stuck at "INITIALIZING Campaign" on the loading bar at the bottom of the page.Anyone know a fix?

First of all, sorry mi English, I'm from Spain, i have a Fix for this problem, I will explain mi case.I had Origin aplication and games in the drive D:\ , i thought that in the last origin or hardline update, some hardline file need to be in c:\Program Files (x86)\Origin, i had reinstall Origin, and let the aplication to install in the default folder, c:\Program Files (x86)\Origin, let the games in drive D, don't worry, and voilá, runing perfect, I fix 2 Pc's with the same Problem...Good Night from Spain Friends!!!!

None of this worked and EA staff dont know how to help as well.Its last time when I bought game from EA.

Same Problem I've done evrything and nothing works..... I will never buy a EA game again

Hello All, I have done some R&D for this game problem, and I found some alternates to fix this Initialization stuck problem which worked for me like a charm!Here I am putting these steps for you guys: Solution 1: Firstly make Mozilla Firefox as default browser on your computer.Now go to origin client to locate the game, and right click on it to select “Repair Install”.Once game is repaired, reload your game to join servers and see if it helps you.Solution 2: Go to computer control panel and manually uninstall web plugins of this game and load your game again after relogin into origin client. Solution 3: Logout from battlelog first. Now clear cache of your browsers on computer, and once you did so, logout and relogin into origin client again, and load your game and retry joining server to see if it helps you. Solution 4: Go to this way: Documents/Battlefield Hardline/Settings, and then move this complete Settings folder to desktop screen. Once its done, relogin into origin & join your game again, and see if it helps you.Solution 5: Check minimum system requirement of this game on your computer if its meeting. Here is the link to test game compatibility of computer: http://www.systemrequirementslab.com/cyri/requirements/battlefield-hardline/12479/?p=rHere are the self help article to see all game's minimum system requirement:http://help.ea.com/en/article/system-requirements-for-battlefield-hardline/Solution 6: If minimum system req. is meeting, and game initialization is still stuck, try creating new user account on system & recheck your game play. To create new user account, refer this link http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-8OrYou may refer this link to get idea how to create new user account http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/Solution 7: Try this workaround: (before following below steps, keep running game open and keep origin client open)Run the task manager (Ctrl-alt-delete) Go to the "Process tab" in task manager Right click on Origin.exe .Click on “Set priority”, and click on “High.Find out bfh.exe process and right click on it to select “Set priority”, and click on “High.Once its done, go to desktop again, and try to launch origin again, and recheck your game. Solution 8: Try checking your graphic card if its updated. if its out of date, start updating your all drivers now. Solution 9.Try to add origin .exe file and game .exe file to windows firewall exception list and try again to join game. Solution 11: Try clean boot using this link https://support.microsoft.com/en-us/kb/929135 & keep user account disable using this link http://windows.microsoft.com/en-in/windows/disable-user-account#1TC=windows-7Solution 12: There may be problem with origin patch files. So as a last resort, try to uninstall origin and game both, and reinstall both of them again and then recheck game again. Solution 13: If none of above solution work for you it means there is a connectivity problem ( not your computer problem).In this case, try following below listed way: I. Keep Disable UPNP (universal plug-n-play device). II. Try to stop all internet connected application from system task manager and keep computer running with as low as application and retry again to load game. III. Try resetting tcp/ip of your internet network by flushing dns. It can be done by following method: http://www.wikihow.com/Reset-Your-Home-NetworkIV. Try disconnecting your network and shut down pc for 2 minutes and plugin network connection again, and check game loading then. V. Bypass router and directly connect your connection to computer if you are using wired connection. In case of wifi connection, call your ISP to configure your wi-fi connection with this system to access origin & game. VI. Make sure that all ports of origin & game is open. VII. If none of connection troubleshooting work, try creating UO trace report of your network connection and show it to either ISP or to EA adviser. You need to create 2 UO trace report to check all packet flow of connection. To create it, follow this link http://help.ea.com/in/article/how-to-uo-trace/Solution 14: As a last resort, now contact EA support for further assistance with your system specification (Dxdiag file which can be created by referring this link http://help.ea.com/in/article/how-to-gather-dxdiag-information/) and UO trace reports. To attach them, use this link http://help.ea.com/in/article/how-to-attach-a-file-to-your-ea-help-ticket/If EA support isn't available in live chat, try to set call back option via help support http://help.ea.comTo know how to setup call back, read this article: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center and select “Call Back” option during business hours.Hope these all above solutions will work for you guys. Best of luck. 🙂

Could you please tell us on which platform you play Battlefield Hardline and have you already tried to reset your console in order to clear the console cache or made sure that the game is not blocked by your protection software? If you are playing on PC, try to add Hardline to the exception list of your firewall and re-install Direct X as well as Microsoft .NET Framework. CheersBasti

Can't play campaign. | EA Forums

18 Replies

Tom_of_Power
10 years ago
Thanks !
Had the same problem, called support 3 times, tried many other 'solutions', but only installing Origin on default folder (C:\Program Files (x86)\Origin) allowed Hardline to launch.
Will write this in my support ticket. Hopefully, this will help someone else.
dEEkAy2k
Seasoned Novice
10 years ago
MotionBE posted in another thread that deleting the bfwebhelper.exe solved his issues. i did this too and now i can play hardline after weeks of not being able to.
http://answers.ea.com/t5/Battlefield-Hardline/Windows-10-will-not-launch-BFH/m-p/5333728/highlight/true#M16461
swespot
10 years ago
Did the solution from @UT_Mavericky2k work for everyone?
Best regards
MegaIodon
http://battlelog.battlefield.com/bf4/user/MegaIodon/
Battlefield Community Helper Veteran
Don't forget to "Grant XP" if you're satisfied with the support I assisted you with. Did I help you with solving a problem? - Accept my answer as the solution!
TTV_wilmarenzo
10 years ago
OMG, THANK YOU SO MUCH !!!!!!!!!! Muchas gracias !!!! @UT_Mavericky2k
UT_Mavericky2k
10 years ago
:-)
Anonymous
9 years ago
It worked for me, too!

I had Origin on Drive D: an reinstalled it on C:

Now it works fine!

But it is really bad, when EA can't get this right and causes trouble for so many...
facsimiledig042
5 years ago
I am confused what Hardline file do you put in the Origin file.
EA_rephii
EA SPORTS FC™ Team
5 years ago
Hey @facsimiledig042

the post is already very old - therefore I close the thread at this point in accordance with the forum rules regarding necro-posting.

If your problem persists, or you have a current concern, please make a new post.

Please always pay attention to the date of the last post, and when the thread was created. Thank you!

/closed

~rephii

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Can't play campaign.

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