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Hengilore's avatar
Hengilore
3 years ago
Solved

can't use premium content neither i cant join a premium server

hello i have a problem with battlefield 3 on pc, i own the game with premiun since 2015  but after 2 weeks ago i no longer have acces to neither any equipment or gagdets from premium or any premium ...
battlefield 3
  • ragnarok013's avatar
    ragnarok013
    3 years ago
    @Hengilore So CS removing and re-adding Armored Kill solved the issue which tells me that it is the issue that I pinged @EA_Atic on. CS will have to remove and re-add all of your DLC expansions (B2K,CQ, EG,etc) which will solve the issue you are experiencing.

    For this solution (: Xpack1 missing installer data.xml
    Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game

    Let me try to remember this solution, go to your Battlefield 3 folder, then the update folder and you'll see folders Xpack1, Xpack2, Xpack3, Xpack4, and Xpack5. Under Xpack1 (or in your case the Armored Kill Xpack folder since your's works) copy the folder "_Installer" to the Xpack folder(s) that says you're missing content for, open the installerdata.xml with notepad and change the name in the xml folder from what it is to the name of the expansion that won't install. You'll need to do that for each missing expansion pack that you own but it doesn't see the entitlement for. I can't say this will still work but may be worth a try. I recommend contacting CS again and having them remove and re-add the entitlements since we saw that it works for you.
Hengilore's avatar
Hengilore
3 years ago

thank you, im been asking for this solution since the 4th time i contact them ,and they keep making excuses like: did you try dowloading origin? oh yeah sure like, how the hell i didnt think about that? ,its not like its the third time i dowload origin just so you guys can ask me later if i try it with EA app or with both

the funny thing its the first CS i contacted he straigh up give me acces to armored kill wich i couldnt acces before but for some reason he just stoped and didnt do the same thing for close quarters ,end game or aftermath dlcs

also now that you are here @ragnarok013 where do you change this? 

if that doesn't work:
Xpack1 missing installer data.xml
Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game

its from you on a prevous post https://answers.ea.com/t5/Battlefield-3/Battlefield-3-Premium-Edition-Missing-content/td-p/10426833 i might try that 

also to be completely clear i made a video about it https://youtu.be/f1AsaIaJmaw

ragnarok013's avatar
ragnarok013
Hero+
3 years ago
@Hengilore So CS removing and re-adding Armored Kill solved the issue which tells me that it is the issue that I pinged @EA_Atic on. CS will have to remove and re-add all of your DLC expansions (B2K,CQ, EG,etc) which will solve the issue you are experiencing.

For this solution (: Xpack1 missing installer data.xml
Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game

Let me try to remember this solution, go to your Battlefield 3 folder, then the update folder and you'll see folders Xpack1, Xpack2, Xpack3, Xpack4, and Xpack5. Under Xpack1 (or in your case the Armored Kill Xpack folder since your's works) copy the folder "_Installer" to the Xpack folder(s) that says you're missing content for, open the installerdata.xml with notepad and change the name in the xml folder from what it is to the name of the expansion that won't install. You'll need to do that for each missing expansion pack that you own but it doesn't see the entitlement for. I can't say this will still work but may be worth a try. I recommend contacting CS again and having them remove and re-add the entitlements since we saw that it works for you.
  • Hengilore's avatar
    Hengilore
    3 years ago

    nope ,i try the xpack solution and it doesn't work either ,it's definitely going to be a problem with the entitlements


    i still wonder what can posible trigger this issue,well i guess i would contact CS again hopefully this time they will actually listen to me and fix the entire issue 

  • Hengilore's avatar
    Hengilore
    3 years ago

    ok they finally fix it it was what you said @ragnarok013 + and extra they tought i have the standard version of the game and not the premium one and they just changed the entitlement to premium ones and that fix it

    now i can finally play the whole game and with all the content also thank you so much 

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