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Anonymous's avatar
Anonymous
11 years ago

Check network connection and make sure port 3659 (UDP) is open.

As many people, I have this problem.

There is 2-3 days that sometimes I can perfectly play, and sometimes, this error prevents me of playing any game 4 or 5 hours in a row.

First, I'll say this is really, REALLY irritating...

But also, when you buy the standard game, as i did, wich have an

incomplete content (must pay double value of the game to get it, not all weapons etc...),

the slightest of things is to propose a game wich is FUNCTIONNAL.

If it is not, it is called ROBBERY, because you get our money for something that doesn't work...

Finally, when you see that there is an important bug that concerns A  HUGE AMOUNT OF PLAYERS AND FANS,

you could at least fix it in the next days because I feel like you are  KIDDING ME, and a lot of people are thinking exactly the same thing than me.

It was working perfectly before the patch so it couldn't be so hard to fix !

So please could you do an effort and fix it fast ? Because now I really feel like EA don't care at all about the feedbacks of players and about gameplay quality and only care about earning money...

There is already 3 days that this bug happens and you did nothing to fix it, this is frustrating ...

I don't want to go back on Call of Duty but if forced, I shall because it's better than a game that doesn't work with useless

patches that only bring new bugs.

I hope this will be fixed really really soon, please be as high as your reputation and be effective to resolve that issue.

Cordially, Tolosan Climber

PS :  Sorry for my bad english, but I hope you'll understand what I mean, for this problem and next problems that will come, because acting like this is the perfect way to loose your fans (and at the same time your money).

7 Replies

  • Firstly calm down, we are all friends here, secondly the 3659 issue is usually caused by wifi connections or closed ports, Check your router to see if that particular port is listed, if not, add it and enable it. If it doesn't get fixed by the above I suggest you wait for a hotfix to come because this is a common issue in multiplayer.

  • OP some player report that deleting the BF4 folder in your "my documents" folder solves the problem.  The downside is when this folder is deleted it wipes any custom key bindings and settings from the game.  That being the case I recommend to cut and past that folder to your desktop, try to play the game, and if it solves your problem delete the folder from your desktop and re-enter your key bindings and settings.  If it doesn't solve your problem cut and paste the folder back into your "my documents" folder.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank you for proposing real solutions, not as EA. I'll try this !

  • Anonymous's avatar
    Anonymous
    11 years ago

    But do I have to cut also "Origin Games" on my desktop with BFH in it, or only BFH folder (my issue is on BFH and not on BF4)

    Is it Folders from "Progamm files x86" or the BFH folder in My Documents that is like 0.97Mo ?

  • ragnarok013's avatar
    ragnarok013
    Hero+
    11 years ago

    @Tolosan_Climber wrote:

    But do I have to cut also "Origin Games" on my desktop with BFH in it, or only BFH folder (my issue is on BFH and not on BF4)

    Is it Folders from "Progamm files x86" or the BFH folder in My Documents that is like 0.97Mo ?


    No, do not touch any Hardline folder outside of the "my documents" folder.  The only folder that you should have to cut and paste to the desktop is C:\Users\yourusername\Documents\BFH

  • Anonymous's avatar
    Anonymous
    11 years ago

    Ok right, but when I do this and try to join a server, the folder automatically

    reappears into "MyDocuments", even if the original folder is still on my desktop...


    I tried many times your solution but this doesn't work for me. I think the problem is that I can't play with my friend at the same time : we are trying to play together but only one of us can play at the same time. It's strange because before, we had not any problem to play together... We didn't change any setting on our Livebox(Orange).

    The only thing that I did was installing the new patch of BFH and the new driver of NVIDIA (and my friend did the same thing).

    Now, even if my friend isn't playing, I still can't play. But he can play whenever he wants without any problem, whereas we have exactly the same computers with same settings (MSI GE60 2PL Apache). So I don't think the problem is coming from our Livebox or from my computer, I really don't understand...

    Is that possible that the port is blocked for me when my friend is playing or when he is still connected on Origin ?

    Anyway, I can't fix the problem by myself because I am not an IT specialist and I don't understand computing pretty much, so I hope incoming patches will rectify that issue or this will be the end of the story for me...

    Thank you for your try and your kindness and your help, you tried your best to help me but I am not a pro...^^ I'll wait for new patches and i'll try to delete and Redownload BFH, maybe I've got a corrupted file...

  • Anonymous's avatar
    Anonymous
    11 years ago

    Sorry but this is hardly frustrating me to pay for a game that doesn't work a week after I bought it...

    I'm not criticizing you but your firm. I just don't understand how this can be possible to modify a game

    wich was working perfectly good (or at least servers were accessible) and to come with a new patch that

    brings new bugs that can be resolved after this patch...  Anyway my raging will not solve the problem for sure, I was just seeking real answers.

    So  how can you check a port is enabled, and if it is not, how can I check it ?  When I try to config my router, I don't see this port anywhere so I can't try to modify it ...

    Is that a sure thing that new hotfix will resolve this ? How long will it take to come ?

    And is that possible to envisage a compensation for players wich were concerned by this bug ? This will be a nice goodwill gesture for a firm that sell his ultimate edition for the doble of the price of the standard version... It's like selling the bread of a burger 4$, and selling meat,cheese and onions separately at the price of 10 $... And it would feel like moisturizing cream after *...

    Thank you for your incoming help !

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