Forum Discussion

P1Wone's avatar
11 years ago
Solved

Could not activate error

Hello, 

i downloaded BF4 Game Time from Origin and now when i try to join game i get 2 errors, fitst says that "game time could not be activated" and other error says that my game time has expired, even though on my battlelog it clearly says that "Your Origin Game Time BF4 trial will begin when you join a game" because today i finished downloading a game and didn't play it yet.

here's the screenshot of my problem: http://s30.postimg.org/6zhw8xtjl/err.png

Thanks for your answer in advance.

  • sorry this is a known bug and EA is working on a fix but it will take time. Other things to keep in mind regarding game time....

    Please keep the following points in mind:
    - If you have played the BF4 game time on a different account in your same household, Origin will block you from playing. This is a security measure to prevent players from creating accounts over and over again just to harm players or violate ToS.

    If this is not the issue for you then try this next..

    Re- install origin only not your game just origin.

    1. Uninstall Origin completely from Windows Control Panel.
    2. Reboot your PC. This is important to clear out any lingering registry files or directories.
    3. Download the latest here: http://origin.com/download
    4. Install Origin then check for update on origin game time BF4 and then test it again.

    If this fails to fix it try this...

    1 - Uninstall BF4
    2 - Uninstall Origin
    3- Reboot PC
    4- Install Origin
    5 - Reboot PC after install is done
    6 -Install BF4

    If it still does not work for you then see below...

    For some people I have sent them to a EA game adviser and it got fixed for them for others they could not fix it for what ever reason. A fix is being worked on for you all but it will take time.

    If you want to try and get it fixed but it is not a for sure at this time it can be fixed for you...

    Follow the Steps to contacting an EA Game Adviser to try and fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

5 Replies

  • sorry this is a known bug and EA is working on a fix but it will take time. Other things to keep in mind regarding game time....

    Please keep the following points in mind:
    - If you have played the BF4 game time on a different account in your same household, Origin will block you from playing. This is a security measure to prevent players from creating accounts over and over again just to harm players or violate ToS.

    If this is not the issue for you then try this next..

    Re- install origin only not your game just origin.

    1. Uninstall Origin completely from Windows Control Panel.
    2. Reboot your PC. This is important to clear out any lingering registry files or directories.
    3. Download the latest here: http://origin.com/download
    4. Install Origin then check for update on origin game time BF4 and then test it again.

    If this fails to fix it try this...

    1 - Uninstall BF4
    2 - Uninstall Origin
    3- Reboot PC
    4- Install Origin
    5 - Reboot PC after install is done
    6 -Install BF4

    If it still does not work for you then see below...

    For some people I have sent them to a EA game adviser and it got fixed for them for others they could not fix it for what ever reason. A fix is being worked on for you all but it will take time.

    If you want to try and get it fixed but it is not a for sure at this time it can be fixed for you...

    Follow the Steps to contacting an EA Game Adviser to try and fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

  • ScottyDontNZ's avatar
    ScottyDontNZ
    11 years ago

    I am also having this error and I have only had this PC for 2 days and had never is signed into battlelog before this.

  • P1Wone's avatar
    P1Wone
    11 years ago

    Thank you for fast and detailed answer, this is my only Origin acc in household so i will try these things step by step and hopefully one will work and sort it out.

    I hope your answer will help to others too, since my friend is having the same problem as myself.

    Thank you again, cheers.



  •  It is disappointing that you marked this as Solved! even though you haven't tried the steps outlined in the answer. If it hasn't been solved, don't mark it as solved?

    I had already tried those steps but it didn't work.

  • UnemployedCitiz's avatar
    UnemployedCitiz
    11 years ago

    "Re- install origin only not your game just origin.

    1. Uninstall Origin completely from Windows Control Panel.
    2. Reboot your PC. This is important to clear out any lingering registry files or directories.
    3. Download the latest here: http://origin.com/download
    4. Install Origin then check for update on origin game time BF4 and then test it again."

    It really worked, thank you so much! 

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