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I have a problem. I forgot my password account, and the fact is that I can not recover the password whit mail because the mail is removed and not valid. Help please solve the problem, I have a lot o...
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Yes, you contact an EA Advisor. You will have to go to:
http://help.ea.com/en/contact-us/new/
First, select the game:
Then select your platform:
Now select and describe your problem (or as close as you can get):
You will now get shown the most optimal way to contact EA with your given problem:
The available methods depend time of day, time of week and holidays in the country selected in the selector in the top right corner:
Changing the above language to United States or similar countries with large support departments can sometime make live chat appear if it's not available in your country.
If the ways to contact EA or the live chat or similar does not appear try another browser, disabling browser addons/extensions or internet security applications which might be blocking it, clearing the browser cache and temporary files or try it in a private browser tab.
I hope this guide helps you properly contact a EA representative.
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