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uz_bolderaju's avatar
uz_bolderaju
10 years ago

directx function error

Battlefield 1 crash with the same error : DXGI_ERROR_DEVICE_HUNG All drivers up to date . Windows up to date . And I'm not the only one ! https://forums.battlefield.com/en-us/discussion/38131/dire...
battlefield 1
uz_bolderaju's avatar
uz_bolderaju
10 years ago

So the error message is :

DirectX function "GetDeviceRemovedReason" failed with

DXGI_ERROR_DEVICE_HUNG. GPU:

"NVIDIA GeForce GTX 770", Driver : 37619

System specs : i5 3570k , GTX 770 2GB , 8Gb RAM , Win10 x64

all is updated . BF3 and BF4 works fine

but Battlefield 1 I play on LOW @ 1080p

and every round I get this error

here is threat of our pain https://forums.battlefield.com/en-us/discussion/38131/directx-function-error-nvidia-still-no-fix-do-you-care-22-11-16-18-57-cest/p404

DICE ! Do you care about your customers of just for our money ?!

Carbonic's avatar
Carbonic
Hero+
10 years ago

You are not talking to DICE in here, feedback to the developers should be left on the Battlefield.com forums and bug reports we have a bug section for. Answers HQ is a community driven forum it's not a direct DICE developer technical hotline.

As for your issue, it's a pretty generic error that people have gotten in all Frostbite powered games and a lot of others as well, sometimes just on single maps, sometimes just with specific graphics settings or with specific background applications running. People sometimes find their solution but there's many possible solutions out there. Without the information requested the best thing I can do to advice you is to try and look at all the previous solutions people have found and make a list of what you've tried.

  • uz_bolderaju's avatar
    uz_bolderaju
    10 years ago

    I try all what I can find on google . but thanks anyway .

    and this is not specific error ! we are too many with this problem !

    • Carbonic's avatar
      Carbonic
      Hero+
      10 years ago
      @uzbolderaju wrote:

      I try all what I can find on google . but thanks anyway .

      and this is not specific error ! we are too many with this problem !

      It's a multipurpose error message, there's no single issue you all are having, there's a bunch of issues which all have the same error message. Some can be troubleshooted and solved, some might be up to Nvidia to fix, some might be up to Dice to fix, some might even be up to Microsoft or someone else to fix. If you want to try and troubleshoot your issue please provide the information requested so both you and the rest of us don't waste our time with things you have already tried or doesn't apply to your computer, otherwise leaving your feedback on Battlefield.com is plenty 🙂

      • uz_bolderaju's avatar
        uz_bolderaju
        10 years ago

        sorry man but classic troubleshooting is ridiculous .

        disabling origin in game ?

        reinstalling origin ?

        try to repair game ?

        try to uninstall and then reinstall game ?

        reinstall windows ?

        reinstall drivers , directx , punkbuster ?

        i try all that things ! ands that is a classic answer from EA support chat !

        what are they smoking when asking to do people all that things ?

        They sell broken product ! They get our money and thats it !

        That error means that EA/DICE dont care about us . They produce some game and we will buy cause that is NEW ! Like damn lambs !!!

        p.s. and how can you explain that Battlefield 3 and 4 works great on ULTRA settings on my pc ?

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