Forum Discussion
Anonymous
12 years agoYou shouldn't have to try workarounds to get crap like this to work.
Here is a conversation with an EA "Adviser"
VladOk, please wait a few minutes 'till I'll look into the issue.
VladOk, what did you tried from forums?
youunderclocking/overclocking gpus, reinstalling directx, changing settings in nvidia control panel, putting graphics on low, updating drivers, reinstalling drivers
VladOk then, I'll ask you if you can please provide us information from your PC using a DXDIAG? We need you to save all the information and send it to as via this link https://help.ea.com/article/how-to-attach-a-file-to-your-ea-help-ticket
VladAre you still there?
youyeah i just uploaded it
VladOk, from what I see here, there is no problems with the drivers (btw, great PC), so we will have to perform a clean boot. This will tell us if the game enters in conflict with something from your computer. After the restart, if in the clean boot the issue still occurs, then you should enter again on chat with us for further assistance. If the issue during the clean boot doesn't occurs, then there's a program interfering with the game, resulting in that issue. Here is a link with how to perform the clean boot :https://help.ea.com/uk/article/how-to-clean-boot-your-pc
VladIs there anything else I can assist you?
About Battlefield Franchise Discussion
Discuss the Battlefield games in this community forum.132,950 PostsLatest Activity: 22 minutes ago
Recent Discussions
- 46 minutes ago
- 52 minutes ago
- 2 hours ago
- 13 hours ago