Forum Discussion
2-10 minutes into a game my screen goes black for a few seconds and crashes to the desktop with a directx error
DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung
This error was plaguing me for weeks in Battlefield 3 then it just stopped, until starting again just recently in BF3 and the BF4 Beta
I have tried:
- Underclocking my GPU
- Reinstalling BF3 (have not tried BF4 yet)
- Disabling cloud storage for BF3 in origin
- Clearing the windows 'Temp' folder (Found by typing %temp% into the windows search bar)
- Uninstalling, sweeping, and reinstalling several GeForce drivers, from betas to officials
- Redownloading and flashing my GPU's BIOS
- Running both games in windowed mode
Any help would be GREATLY appreciated!!!!
Hello have you test to update DirectX?
- Click the Download button on this page to start the download, or choose a different language from the drop-down list and click Go.
- Do one of the following:
- To start the installation immediately, click Open or Run this program from its current location.
- To copy the download to your computer for installation at a later time, click Save or Save this program to disk.
What is DirectX?
The Microsoft DirectX® End-User Runtime provides updates to 9.0c and previous versions of DirectX — the core Windows® technology that drives high-speed multimedia and games on the PC.
http://www.microsoft.com/en-us/download/details.aspx?id=35
What is this dont work then?
can say that like this from what I experienced myself always make a whole reinstall of WIndows very much and save nothing and add more time to update the drivers for video cards, and other hardware
This solves so many problems and I know this as it's not the first time a similar problem arises all the games always have problems and bugs in the beginning the question is how long will this solve
- 12 years ago
A update of Directx is the second thing u usually do when this Error comes up..First would be to look for new G-Card driver.
This not a stable solution.
The funny thing is i got one day without DirectX error after i reinstalled the directX components in the BF4 folder....next day game hung up like before.
I retried the new installation of DirectX but this time nothing changes for the better.
Same with changing from BF5 64Bit to 32 Bit ...at start ist works better but sooner or later the will crash as before.
The strange thing is that this issue seems to be independent of the installed Hardware only two components found in each config is BF4 and DIrectX 11.
Correct me when i didn't got it right.
The DirectX Error was also known from the Beta of BF4 on but it is still there.
If we could at least pinpoint the Error to certain components or configs but i think we don't have enough information to do that.
It would be helpful if EA could give a statement that the Error can be related to ...at least something...right now i don't see that they even care about unsatisfied customers.
A TS guide from EA would be really useful like 1. Try this ...not working 2. try that...not working...3.look at that report back results and config data...
This could really help to fix this Error or get a clue what is going on.
This was not done ...why 1. they don't care 2. they already know the root cause and working on it without telling the community 3. they have not idea what's going on and never will.
What do you think?