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Trying to play BF4 again. When I try to join a server or do single player via Battlelog, it would always say for example "joining server" or "initializing" . Nothing will happen. Origin would say i am in game, but the game is not actually running.
I tried repairing the files, but I would get "DirectX Setup Error: An internal error occurred." my gpu drivers are up to date.
I also tried delete the files in _installer\directx\redist as well.
- EA_Blueberry7 years ago
Community Admin
Hey, @imeem
If you're still across this error can you include a DxDiag for us so we can take a quick peak at your system specs?
If you've been deleting some files on your PC, CCleaner is a great option to take to see if that clean up issues like this.
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
- 7 years ago
I use Ccleaner regularly.dones't fix my issue.
DX diag attached and msinfo.
- EA_Blueberry7 years ago
Community Admin
Moved your post over here. Can you let me know if any of the steps in this discussion helped you out?
Also, it looks like you could upgrade to the latest build of Windows 10. Search "Windows Updates" in the desktop search bar to check for pending updates.
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