Forum Discussion
Hey, @imeem
If you're still across this error can you include a DxDiag for us so we can take a quick peak at your system specs?
If you've been deleting some files on your PC, CCleaner is a great option to take to see if that clean up issues like this.
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
I use Ccleaner regularly.dones't fix my issue.
DX diag attached and msinfo.
- EA_Blueberry7 years ago
Community Admin
Moved your post over here. Can you let me know if any of the steps in this discussion helped you out?
Also, it looks like you could upgrade to the latest build of Windows 10. Search "Windows Updates" in the desktop search bar to check for pending updates.
- 7 years ago
nope, i did all the relevant steps before creating this thread.
But i fixed my issue by reinstalling my computer.
Thanks.
- EA_Blueberry7 years ago
Community Admin
@imeem wrote:
nope, i did all the relevant steps before creating this thread.
But i fixed my issue by reinstalling my computer.
Thanks.
@imeem
For clarification, are you talking about reinstalling Windows 10?
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