The game crashes at Double Cross map only with error: DirectX function "GetDeviceRemovedReason" ... DXGI_ERROR_DEVICE_HUNG... see attached Some time after 5 min on map, some time 10, but always crashes!!! All other maps works fine. All other games works fine also. Only the BFH Double Cross do the problem. My setup is: Windows 7 Pro (64bit), 8GB RAM, GTX780, Screen FHDx144 Hz Game and Windows on same 240GB SSD I have tried rollback to few oldest drivers (the most older was 347.52), but this doesn't solved the problem. Please solve the issue. Thank you in advance.

@SGplay wrote: Hi, sfc /scannow did not find any integrity violations. Origin in-game disabled. Map crashed after 11 min. What next to try? Thanks I found a solution on youtube for this problem, give it a try and see if it works: https://www.youtube.com/watch?v=aD6j3xTH-vg&index=79&list=WL

@SGplay please try follow this link: http://www.tomshardware.co.uk/answers/id-1861097/directx-function-getdeviceremovedreason-failed-dxgi-error-device-hung-battlefield.html If this was helpful and solved your issue, please press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

@SGplay Are any of your CPU, GPU or RAM overclocked at all, factory overclocked or otherwise?

@SGplay Can you right click and Repair Game in Origin and let us know if that helps. It is possible the game assets for that particular map have become corrupt.

@SGplay Can you try the following and let us know if the steps work: Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833 Disable Origin in game: Origin, Application settings, Origin in-game, disable Origin in-game

Double Cross map NVidia GTX780 crash

15 Replies

Anonymous
10 years ago
I have removed during clean installation the GeForce Experience and 3D components of the installation, also HD audio but can't test the map cause all servers running the latest maps only.
The Cemetery and Chinatown runs perfect, the two others didn't played yet.
Anonymous
10 years ago
Yes, I have reinstalled the 361.91.
The latest one 362.00 is not installed yet...
VoyAMatarloDxD
10 years ago
@SGplay please try follow this link: http://www.tomshardware.co.uk/answers/id-1861097/directx-function-getdeviceremovedreason-failed-dxgi-error-device-hung-battlefield.html

If this was helpful and solved your issue, please press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.
Anonymous
10 years ago
Same crash on Double Cross map only. All new and old maps runs perfect except this one.
Problem signature:
Problem Event Name: APPCRASH
Application Name: bfh.exe
Application Version: 1.4.0.9
Application Timestamp: 56c3ceb0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19135
Fault Module Timestamp: 56a1c9ac
Exception Code: 887a0006
Exception Offset: 000000000000965d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c0b3
Additional Information 2: c0b3115a3a26e490f7775641b9175dd0
Additional Information 3: edca
Additional Information 4: edca993aae99cb6fb3f11077bb66c5bb
Going to install the 362.00 driver...
Anonymous
10 years ago
Now same problem on WIndows 10 (clean install, not upgrade from 7)

Only Double Cross map crashes with NVidia GTX780

368.39 driver

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Double Cross map NVidia GTX780 crash

15 Replies

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