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Taz6536's avatar
Taz6536
11 years ago

Download and updating failing

I can't update/download any of my games! The problem first started a few months ago, but I left it as I thouhg it was a connection problem but still nothing has changed, even after a new Origin upda...
battlefield 4
Anonymous's avatar
Anonymous
11 years ago
Approved

Close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. Update your Direct X and make sure that the permissions fpr your \OriginGames folder are set to /writable.

 

To deactivate your firewall/antivirus software and/or check the online ports of your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

 

Please let us now, if this problem after this workaround still exist.

 

Cheers
Basti

Taz6536's avatar
Taz6536
11 years ago

Thank you, I will try my best to do this.

So far I have ran the origin.exe as admidinistrator and checked the update of my Direct X. However I'm a bit confused about: "make sure that the permissions fpr your \OriginGames folder are set to /writable." 

I will deactivate my firewall/antivirus software and/or check the online ports of my connection later =)

I will keep you updated

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    You didn't keep us updated...

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