Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Download BF3 Need New Product Code

I attempted to down load BF3 but it wouldn't load completely. Needed C++ 2008 redistributable which was missing from my computer. Now I've fixed that and when I try to download BF3 it tells me I need a new product code. I have been unablle to contact anyone at EA to assist. All I get is an email saying you have my issue.

If you can't help I'll send the product back and you can refund the money. It takes hours of waiting to access the chat service and I don't have hours to waste. Add staff or outsource to someone good, because EA chat is not good.

2 Replies

  • Are you trying to reinstall BF3 after deleting it or installing BF3 for the first time? Are you installing from Physical media (if Physical is it new or used) or from a digital version in your Origin games library?
  • Anonymous's avatar
    Anonymous
    11 years ago

    My answer in order:

    1. I loaded BF3 from a disk. It got ALMOST to the end and quit, a message on screen indicated I needed the C++2008 redistributable update  in order to load the game.

    2. I contacted a MS and their 2nd level tech finally reloaded the entire W7 and then made an adjustment to my registry. Only then was I able to download the C++2008 redistributable update. After this I tried again to load BF3 and I was immediately informed by BF3 that my 25 code had already been used.

    3. It seems the only way I can load BF3 is with a new code.

    4. I have been unable to contact anyone at EA to help me on this issue.

    Getting a little hot under the collar.