@5664192 wrote:
I have a promo code for $10 off Battlefield 4, but whenver I try entering it and checking out I get the "Sorry, this promotion cannot be applied. Please remove your current promo code to continue." error message. Why can't I renew this?
Hello,
Contact a shop you bought your promo code and describe your issues, if this not helps get in touch with EA advisers:
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
Regards, Libever
