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Danred85's avatar
Danred85
10 years ago
Solved

EA Access BF4 Premium XBOX One (premium not showing in Battlelog)

Spent about 7 hours of my time talking to 6 different reps (3 EA & 3 Microsoft), sending me like a tennis ball between both customer services. Each one of them very receptive and helpful, yet blaming the other counterpart. I have EA Access and got premium through the vault for both BF4 and BF Hardline. Surprisingly enough, Premium works fine in-game for both games, but only decides to recognize Premium on Battlelog on BFH and not in BF4.

You can imagine my frustration on the matter, it makes no sense at all. I really hope they fix this issue promptly! Fingers crossed.


Cheers

 
PS: saw multiple threads relating to this particular issue.
battlefield 4
  • Anonymous's avatar
    Anonymous
    10 years ago

    EA replied to me as I had the same problem. They are working on a solution. Don't worry, it's coming. You can accept this as a solution since it is being worked on

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  • Anonymous's avatar
    Anonymous
    9 years ago

    This is still ongoing issue with Battlelog.

    I have recently spoke with EA team and it is still classified as a "work in progress" to obtain the link between battlelog and premium.

    Only other info than this was to hold on and wait for the fix, with a rather patronizing, "thank you for your patience"

    Please EA, fix this.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Has this been resolved yet??
  • Anonymous's avatar
    Anonymous
    9 years ago

    Thank you i tried looking for the answer for about a week you really helped 

  • dingodog01's avatar
    dingodog01
    7 years ago

    @downhillfury 
    I am having this problem so no. I was told to wait for hours or days, so far its been 3 days.

    I personally think they are not going to fix it.

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