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SKKRATSH's avatar
SKKRATSH
10 months ago

EA games is asking for username and password everytime I lunch the game

Hi  whenever I try to paly a game on EA app it asks for a password and a user name  to be clear I open the app and everything is fine I cna see my user name I don't have any issue signing in and I ...
battlefield 1
SKKRATSH's avatar
SKKRATSH
10 months ago
I also redownloaded the game I think twice as well as downloaded EA app directly form EA website and I also downlaoded EA app through the games when lunching first time on steam still the same issue
danisoff's avatar
danisoff
Hero
10 months ago

@SKKRATSH,

Have you tried talking to EA support?

Best regards,

danisoff

  • SKKRATSH's avatar
    SKKRATSH
    10 months ago
    I contacted them about maybe 12-15 hours but they still didn't answer
    • ElliotLH's avatar
      ElliotLH
      Hero+
      10 months ago

      @SKKRATSH I don't have a solution, unfortunately, but just wanted to mention that as there seems to be a lot happening with EA FC25 at the moment, EA Help might take slightly longer to respond than normal. Update us here if you don't hear back from them shortly, though. 

      • SKKRATSH's avatar
        SKKRATSH
        10 months ago

        I know they will take long time honestly I'm not on a hurry but really appreciate you informing me as I was thinking about sending another help request 

  • SKKRATSH's avatar
    SKKRATSH
    10 months ago
    but thank you for your help bro <3

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