EA games is asking for username and password everytime I lunch the game

Hi 
whenever I try to paly a game on EA app it asks for a password and a user name 
to be clear I open the app and everything is fine I cna see my user name I don't have any issue signing in and I cna see my games from epic and steam 
I have never had this issue with epic when I used to play gmaes through it 
I lunch the games through stema or Ea app I still see the same window in the picture 
I did uninstall both games and I uninstalled EA so when I did that 
I downloaded the game through stema and the game asked mer to download EA app just a very usual process but when both games have been downloaded a long with the EA app I still had the same issue I tried to verify games folders thorugh EA the option is not showing 
I verifyed the games through steam the issue stayed the same 
and yeah just one thig I noticed when I lunch both games they both ask for username and password through origin sotre even thoguh I don't have it on my pc.
so I'm just looking for a way to fix this issue for 2 reasons 
1-I wnat to be able to play offline when I don't have internet on my pc 
2-the window is really annoying 
thank you in advance