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SankoolYT's avatar
SankoolYT
5 years ago
Solved

Ea play won't let me join multiplayer

So I got ea play on steam, launced the game and it asked me for a license key which I was not given one, then I couldn't get past the main menu. Also It asked me to login, and once I logged in with m...
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    @samatron59 @SankoolYT @FreezyCheeks Apologies for the delay in communication, In order to have this resolved we will need everyone to reach out to an EA Advisor in order to get further assistance with a Serial Key. 

    If you have already done this, and continue to have issues please let me know. If you have not please reach out then test if the Game is functioning as intended. 

    Regards, 

Knatser's avatar
Knatser
5 years ago
@EA_Illium Seems the EA advisors are not instructed on how to handle this issue. I have had no luck getting a serial key or having them manually add the game to my Origin library.
LizaTheWizard's avatar
LizaTheWizard
5 years ago

i was just told i wouldnt be able to get the help i needed to get muiltiplayer and now im going to try and talk to someone higher up and get this fixed

  • Knatser's avatar
    Knatser
    5 years ago

    After 3 failed attempts with EA advisors from this site, I tried @EAhelp on Twitter and they fixed the problem within 10 minutes by manually adding the game to my EA account.

  • mattmean's avatar
    mattmean
    5 years ago

    im being told i need to link my steam and origin acc, but it apprears to be no where to do so.

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