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Jayysus's avatar
5 months ago

EA Software Bogging Down PC - CPU + Mem usage - Problematic

Since installing EA software 2 days ago in order to play battlefield, I noticed that my PC immediately began having problems. The problems my PC began to have are: slowing down the PC overall, causing crashes, and causing the computer to freeze up about once every 20 seconds. I tried playing battlefield, but it is unplayable due to the constant EAanticheat service causing the PC to freeze every 10-20 seconds due to it's constant CPU usage spiking from 30-80%. 

I was forced to uninstall the EA software due to the issues listed above, and immediately my PC went back to normal and no longer has any issues. After this horrible experience, I don't believe I will ever buy another EA game, and I am spreading the word to all of my friends to avoid it at all costs.

PC specs: 

- intel i7-12700k

- EVGA GeForce RTX 3070 Ti FTW3 ULTRA GAMING

- Crucial 32GB (4 x 8GB) DDR5 4800 (PC5 38400)

- ASUS ROG Strix Z690-E Gaming WiFi 6E LGA 1700(Intel 12th Gen)ATX motherboard

9 Replies

  • Probably worth giving it another go. If you carefully go through all the options in the app, and even your account page, there are quite a few background tasks that can be paused or turned off.

    For example, block updates to anything during game play. There are more too. Run with absolute minimum amount of background tasks can help.

    However, re: Anti-Cheat, I can't say anything specific about that, sorry. But it shouldn't use that crazy amount of resources. If it was normal no one would play that game.

    It's possible it was a bad install, or some mystery bug/conflict with something else unrelated on your PC? I don't know but anti-cheat systems can be a real nuisance. It could even be something like your security software constantly scanning/checking it when it activates, or does a particular type of on line check? Might need to add an exclusion.

    Also close browser or desktop email progs, run "dxdiag." Try scanning windows image, then files with: Dism /Online /Cleanup-Image /RestoreHealth (copy and paste that into cmd prompt or power shell. That one should come up clean. Then check all system files. Same cmd prompt or power shell, type: sfc/scannow (again copy and past that. All should be done as administrator mode.)

    Those are just a few general checks. There are too many to mention. Thing is losing access to the game you paid for is really bad. Hence worth trying again and doing a bit of trouble shooting.

    The issue you explained is really bad, which ironically may make trouble shooting easier. Regardless, don't give up just yet! Good luck!! 

    EDIT: It is very unlikely that you are the first to experience this major issue. Hopefully someone who has the same game and expierenced then solved the same issue will see this thread and give an actually solution.

  • Any progress OP? If specific issue, may be able to give precise advice/help.

  • wddk2's avatar
    wddk2
    Seasoned Novice
    4 months ago

    I had a similar problem when I installed the EA software for FIFA 23. My CPU spiked and the constant freezes made it impossible to play. After uninstalling, my PC went back to normal, but the frustration made me look for a fix. I stumbled upon https://moonlock.com and it has some cool tools for optimizing PC performance. This has helped me prevent these problems in the future. You can check this out if you are still dealing with performance issues. It's a shame when the game you love is impossible because of things like this!

  • Welcome to EA , they don't give a * as long as you have given them money and after that they still don't give a * , they already have your money at that point .

  • GawgPorkChop's avatar
    GawgPorkChop
    Rising Vanguard
    17 days ago

    Hey, Pixelated, thanks for the info and link!!

    EDIT: Long thread. Here is the official copy an paste from EA Rep. @AntiCheatWard 

    Hey all, thanks for your patience as we investigated this issue.

    The anti-cheat team has pushed out a new build to address stuttering on certain CPUs, if you've updated to anti-cheat version 1.0.7699515 or higher, you should have the fix.

    Thanks!

    Later posts suggest it works, but some folks still having issues. Anyway, it's good news. Thanks.

  • @GawgPorkChop No problem 🙂 Try manually updating in through the anti cheat installers in the battlefield game folder if you're still having problems 🙂 I think it should do it automatically, but just in case im throwing it out there
  • aaldik's avatar
    aaldik
    13 days ago

    can you please tell me how to view the version of the anti-cheat???

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