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PRFatAlbert's avatar
PRFatAlbert
2 years ago
Solved

EA took over Origin? I can't access game now.

I bought Battlefield 3 back in 2011 or 2012. This is the only Origin account I have.   I was able to play BF3 through my Origin app.   Today, I tried to login to my Origin app and was informed (on...
battlefield 3
PRFatAlbert's avatar
PRFatAlbert
2 years ago

Thank you for the response.  

Much appreciated.

Apparently, it is a problem on EA's end and I can't (many others as well) access my entire library of games until it's fixed. 

They have no estimate as to when this issue will be fixed.

Way to go EA.  ☹️

  • Stooge3729's avatar
    Stooge3729
    2 years ago

    wow, im having the same trouble. even re bought the game on steam thinking it was that.

  • scottywilco's avatar
    scottywilco
    2 years ago

    I have the same issue but i cant seem to get help or advice anywhere, i get going around in loops, can someone please help, EA help is not helping

    • Ashman_Berserk's avatar
      Ashman_Berserk
      2 years ago

      Hi!
      I've got the same problem ! I send them many emails I've been redirected each time to differents levels of support with no result and a case closure at the end...

      • Swordam's avatar
        Swordam
        2 years ago

        Same situation here...See screenshot attached.

        I can't find a way to contact support

        thanks for advising anyone

    • Boriccko's avatar
      Boriccko
      2 years ago
      @scottywilco Battlefield 3 via EA app and the License Key Error

      If you're playing Battlefield 3 via the EA app and you're also running into the License Key Error, please follow these steps:



      Close/Exit the EA app.

      Open Windows File Explorer and copy/paste* this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.

      *If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
      In the "License" folder, where you should be if you've followed the above-shared steps, delete all files that you can see*.

      *If you can't see any, please enable the "View hidden files and folders in Windows" option via these steps.
      Open the EA app again and perform an App Recovery (clear cache).

      Try to launch the game again, the game should now work.

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