error is occuring when putting redeem code in origin
help
Forum Discussion
3 Replies
- Hey @Infernogaming001,
what kind of error? Can you provide a Screenshot.
Is it possible that you provide us your DXdiag so we can check if there is e.g. an issue with your drivers
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ In my case I'm trying to redeem the new code obtained from Amazon Prime Gaming but after i press confirm to redeem the error say that the code is not valid. How is possible the code is not valid if is a gift from Prime Gaming subscription? I also called the customer service in Italy and they told me to ask here. Maybe a bug?
EA_DarkoCommunity Manager
Hey @zioleonel if the code is not valid then you would need to speak with Amazon support in relation to this.
Darko
