Error on the Battlefield 1 Menu - Black Screen

Sorry to Necro this thread - After a lot of testing I finally figured out what causes the disappearing menu bug in Battlefield 1 when using the EA App.

It isn’t the cache or the Twinkle folder. The issue comes from having “blank” friends on your EA account — people who show up with no name and an empty profile. For some reason, Battlefield 1’s menus break if they’re on your friends list.

The only way I’ve found to fix it is:

1. Open Battlelog (not the EA App).
2. Go through your friends list.
3. Remove anyone you can’t match to your actual EA App friends list (the blank/nameless ones).

After I cleared those out, the menus immediately came back and I’ve played for hours without a single issue.

So if you’re stuck with broken menus, check your EA friends list in Battlelog — removing those ghost profiles fixed it for me.