"Failed to connect to EA Online"

Hey @FreddyFish07174 & @gavscotland,

ah that's too bad to hear! =( 

But let's try the following to get you back into the game. 

A wired connection is required for this.

1. Take your platform offline and disconnect it from it's power source. 
2. Restart your router.
3. After the restart, restart your platform.
4. Try to connect to a game again.
5. If this didn't solve your problem, write down these ports to forward them: 

• Battlefield Hardline.
  Link: -> Click me! <-

  PLATFORMUDPTCP

  PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 17502, 20000-20100, 22990, 42127

  Xbox One53, 88, 500, 3074, 3544, 450053, 80, 3074 

  Xbox 36053, 88, 307453, 88, 3074, 80

  PlayStation 43478-3479 80, 443, 1935, 3478-3480

  PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

• Battlefield 4.
  Link: -> Click me! <-

  PLATFORMUDPTCP

  PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 17502, 20000-20100, 22990, 42127 

  Xbox One53, 88, 500, 3074, 3544, 450053, 80, 3074 

  Xbox 36053, 88, 307453, 88, 3074, 80

  PlayStation 43478-3479 80, 443, 1935, 3478-3480

  PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

• Battlefield 3.
  Link: -> Click me! <-

  PLATFORMUDPTCP

  PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 20000-20100, 22990, 17502, 42127

  Xbox 36053, 88, 307453, 88, 3074, 80

  PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

• EA Services. 
  Link: -> Click me! <-

  Plattform

  UDP

  TCP

  PC

  443

  80, 443, 8080

  Xbox One

  88, 3074, 53, 500, 3544, 4500, 1863

  80, 3074, 53, 1863

  Xbox 360

  88, 3074, 53, 1863

  80, 3074, 53, 1863

  PlayStation 4

  3659, 17503, 17504, 10000-20000

  80, 443, 9988, 10000-20000, 17503, 17504, 42120, 42210, 42230, 44125, 44225, 44325

  PlayStation 3

  3478-3480, 3658, 10070-10080

  80, 443, 465, 5223

• How to open ports depending on your router:
  • -> PC? <-
  • -> PS4? <-
  • -> PS3? <-
  • -> Xbox One? <-
  • -> Xbox 360? <-
• Static IP addresses for stable connections: 
  • -> PC? <-
  • -> PS4? <-
  • -> PS3? <-
  • -> Xbox One? <-
  • -> Xbox 360? <-
• Google DNS:
  • -> PC? <-
  • -> PS4? <-
  • -> PS3? <-
  • -> Xbox One? <-
  • -> Xbox 360? <-
• If it still doesn't work, try the basic trouble shooting and afterwards the advanced version for your platform.
  • Basic How To: Fixing connection issues
  • Advanced How To: PC
  • Advanced How To: Mac
  • Advanced How To: Playstation
  • Advanced How To: XBox

Any questions left? Tag @EA_Valgard! 

Cheers, 
Val