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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

Failed to join server. An unknown error has occurred.

Hi there,
When I double click to join a server through the server browser, it puts me to the loading screen and says "loading game" even though there's a queue and then kicks me back out to the server browsers. When I find a quick match, it goes to loading game again and then gives me the error: Failed to join server. An unknown error has occurred. I tried loading the game through origin and desktop. I'm running origin and the game as administrator. Disabled origin in-game and cloud storage. Tried to re-install the game and still doesn't work.

Any suggestions? I'm on a PC if it helps.

Thanks a lot in advance

  • EA_Atic's avatar
    EA_Atic
    7 years ago
    I can confirm that this issue have been solved,

20 Replies

  • Well I for one are fed up of this, I can't join the server that I PAY FOR, this is unacceptable and I expect some sort of compensation.

  • Oski1957's avatar
    Oski1957
    New Novice
    7 years ago

    Why don't you give info about connection problems in bf1 home page.. I mean when you start BF1 ... give us info that there is problems to join server... It's not acceptable that you don't give any info there... 

  • I'm having the exact same issue, however I am able to join operations and official servers, it only seems to be unofficial player-rented servers that I'm unable to connect to.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    2 hours past by, still no go, are you sure people are working on it?

  • I've had this problem for over 24 hours now. How about some more information on what is causing it and what you are actually doing about it to get it fixed? And why no ETA? Surely you must have some idea what the problem is???? This is crazy! Hardly a good advert for us shelling out more money for BF V! Why don't EA have contigency plans in place for this sort of thing?

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I've been trying to join a server since 48 hours now, this is really sick 🙂 

    i thought the game is broken , and reinstalled it , still not fixed.. i've wasted SO much time on this !

    I'm really sad that i wasted my money on this game !

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I saw on EA's twitter that there would be a server reset. Can someone confirm that the server is online and the problem has been resolved?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago
    I can confirm that this issue have been solved,