Forum Discussion

Anonymous

12 years ago

Game disconnected: client closed down connection. DURING GAME.

While playing somewhere between 10-20 minutes on a server, Everything on the server suddenly freezes for 10 seconds, followed by the saving black screen, and closing the client.

IF YOU CAN READ PROPERLY; THIS MEANS I AM ABLE TO JOIN SERVERS. NOT ABLE TO JOINING ISSUES ARE NOT RELEVANT ON THIS THREAD. Yes, you too EA. Ignore page 2-6.

Pretty much confirmed by now: it's a server issue. (crash). Fix please! :D

Followed by a error message on battlelog:

Game disconnected: client closed down connection.

This is very frustrating, as I can't play any game lasting longer then 30 minutes without losing all my progress.

I did not have this issue during the beta.

System:

OS: Windows 7 x64

CPU: i7 3770K

GPU: Radeon HD 7970

RAM: 8GB

Internet connection: 60 MB/s

''Fixes'' I've tried:

- Update Punkbuster

- Opening ports

- Google

Spoiler

And didn't work

------------------

Adding stuff that I tried and failed:

1) Editing host file in windows/system32/drivers/, removing 127.0.0.1

2) Disabling NVIDIA Shadowplay

3) Uninstalling GeForce Experience

4) Manually re-adding PunkBuster to ProgramFiles/OriginGames/BF4/PB/ and re-running PBSetup

5) Playing the 32-bit version (gives me Invalid License, Code = Missing DLL [MSVCP110.dll] Error: 0x7E)

6) Running PunkBuster Service Test

Spoiler

7) Removing ™ in the Regedit (Windows Registry Editor)

8) In Audio > Advanced, removing selection from "Allow applications to take exclusive control of this device" and "Give exclusive mode applications priority"
9) Removing NVIDIA Audio Driver

10) Trying "Repair Installation", but didn't work

11) Tried to connect through other ISP (distinct physical connection)

I still cant join servers with more than 5 players

------------------

On router:

-UPnP: Enabled

-Port Forwarding (Both TCP and UDP): 53, 3074, 3659, 9988, 14000:14016, 17502, 20000:20100, 22990:23006, 25200:25300, 42127

-Firewall: Disabled

On Windows:

-Firewall: Disabled

-Services: "SSDP Discovery" on AUTO (and running)

-Punkbuster: Updated to the latest version

Tried already:

-Reboot (PC, Router, Modem, Origin...)

1.open CMD2.type ipconfig /flushdns confirm3.type ipconfig /registerdns confirm4.type ipconfig /release confirm5.type ipconfig /renew confirm6.type netsh winsoc reset confirm7.restart ur computerAnd didn't work ------------------Adding stuff that I tried and failed: 1) Editing host file in windows/system32/drivers/, removing 127.0.0.12) Disabling NVIDIA Shadowplay3) Uninstalling GeForce Experience4) Manually re-adding PunkBuster to ProgramFiles/OriginGames/BF4/PB/ and re-running PBSetup5) Playing the 32-bit version (gives me Invalid License, Code = Missing DLL [MSVCP110.dll] Error: 0x7E)6) Running PunkBuster Service TestSpoiler 7) Removing ™ in the Regedit (Windows Registry Editor)8) In Audio > Advanced, removing selection from "Allow applications to take exclusive control of this device" and "Give exclusive mode applications priority"9) Removing NVIDIA Audio Driver10) Trying "Repair Installation", but didn't work11) Tried to connect through other ISP (distinct physical connection) I still cant join servers with more than 5 players------------------On router:-UPnP: Enabled-Port Forwarding (Both TCP and UDP): 53, 3074, 3659, 9988, 14000:14016, 17502, 20000:20100, 22990:23006, 25200:25300, 42127-Firewall: Disabled On Windows:-Firewall: Disabled-Services: "SSDP Discovery" on AUTO (and running)-Punkbuster: Updated to the latest version Tried already:-Reboot (PC, Router, Modem, Origin...)

None of those worked though. Hope someone is able to help me.

battlefield 4

109 Replies

MammothJerk
12 years ago
i had this problem in with bf3 and by portforwarding and disabling printer sharing i was able to fix it.
in the bf4 beta i never had this problem
now somehow its back in the full game. what the hell are they doing over at EA? this problem has been going on throughout the whole lifecycle of BF3 and now they release a whole new game and THEY STILL HAVEN'T FIXED IT!
PatchRowcester
12 years ago
I am having this problem a lot today
http://i.imgur.com/pZCs6wi.jpg
Hopefully they can find a fix for this soon.
Anonymous
12 years ago
Same here.

Has anyone found a fix yet?
Has EA even commented?
Anonymous
12 years ago
I have the exact same issue, and have tried resolving using all the aforementioned fixes.
EA, you send us from Battlelog to these ghost town forums, will you respond appropriately?
Spoiler
------------------
System Information
------------------
Time of this report: 10/29/2013, 19:36:57
Machine name: GEORGECLOONEY
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.9GHz
Memory: 4096MB RAM
Available OS Memory: 4058MB RAM
Page File: 2765MB used, 5349MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 560 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_15633842&REV_A1
Display Memory: 2750 MB
Dedicated Memory: 977 MB
Shared Memory: 1773 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: EW24T7EW
Monitor Id: WDT1B1D
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3165 (English)
Driver Version: 9.18.13.3165
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/23/2013 03:30:23, 18199872 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5140-11CF-AF57-6E351CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1200
SubSys ID: 0x15633842
Revision ID: 0x00A1
Driver Strong Name: oem81.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3165😛ci\ven_10de&dev_1200
Rank Of Driver: 00E02001
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438444&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6316 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/24/2011 09:21:10, 2753512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438444&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6316 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/24/2011 09:21:10, 2753512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438444&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6316 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/24/2011 09:21:10, 2753512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (2- Webcam C110)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
Date and Size: 7/12/2013 03:40:58, 109824 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: HID-compliant consumer control device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFEEB, 0xDEEF
FF Driver: n/a
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Attached: 1
Controller ID: 0x0
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FF Driver: n/a
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Controller ID: 0x0
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FF Driver: n/a
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Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
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Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
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Device Name: MotioninJoy Virtual Game Controller
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FF Driver: n/a
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FF Driver: n/a
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Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xE0FF, 0x0002
FF Driver: n/a
Poll w/ Interrupt: No
Anonymous
12 years ago
I don't know if there was a server-side update, but this error occured a little less today.
Even when I got the message, I kept trying to connect and after 5 or 6 times, it does connect and load level.
WaffleHunter
12 years ago
Seriously what the **bleep** is going on. **bleep**ing EA and **bleep**ing dICe don't know how to do a **bleep**ing launch.
WaffleHunter
12 years ago
An official response would be nice. Something which actually addresses the issue of people getting dropped mid-game because of this.
mumufti
12 years ago
ok, after 5 days of perma disconnecting now .. i will write my first hate post ever within 18 of online gaming .. but i am so f*cking upset right now. this stupid aweful bug is so F*CKING ANNOYING .. was close to smash my mouse to the wall .. seriouslyi tried now EVERYTHING of those wannabe fixes and nothing worked nearly
my opinion is: when the servers are getting full and last slot is set and somebody else is joing the server with friend join or dunno .. some are getting kicked and it is really frustrating as f*ck
sometimes it works for 2 - 3 hours fine .. and then it starts again .. full server .. getting disconnected .. cannot join .. AND NOW! corrupted save games too ... f*ck off seriously .. i could live with ingame bugs and glitches, but this .. i want my money back until the game is fixed and working properly
codeboy-ru
12 years ago
Stil same here... and no answer...
Ghosh... how i hate when this sh_t happen...
Play BF since 1942 and its worst release ever - EA you are baaad, baaaad boy
solarizde
12 years ago
Really EA knows how to mess up good games. Guess in some years we will see BF going like Command & conquer. A totaly destroyed former AAA brand nowbody want to tryout anymore.
I`m still unable to play. If I made it to connect on a server with 100 tries it kicks me out after 5 mins of plaing. Client closed connection.
WHAT THE **bleep**