Game doesn't install
Hello, I have the same problem from this link https://help.ea.com/article/my-game-downloaded-through-origin-but-will-not-install my game does not install after downloading, I have tried all the ste...
Forum Discussion
Hello gipergosha,
Locate this folder C:\Program Files (x86)\Origin Games\Battlefield 3 and find bf3.exe
Now right click the file bf3.exe and select "Run as Administrator".
Done!
Please hit the XP button and mark this post as solved if the above answer solved your question!
F
Thanks for your help but it doesn't work still, opens an error window and writes:
"The game battlefield 3 does not appear to be installed. Please install it or try to relaunching the game."
What should I do next?
Hello gipergosha,
Run/Open the Origin client and Click the My Games tab/button.
Now right click the Battlefield 3 title and select Repair Install.
If there are no repairs required right click the Battlefield 3 title and select Check for Update.
If you've done the above and still can't access Battlefield 3 then follow these instructions below.
Locate the folder C:\Program Files (x86)\Origin Games\Battlefield 3\__Installer
Open the File labled InstallLog.txt
Select all text "Ctrl+A" and Copy "Ctrl+C"
Paste "Ctrl+V" your results in a reply post.
F
Hey Thanks again,
I don't have options like you've mentioned before so i copied the text like you asked me :
****************************************
Install Date: 02/26/0113
17:01:49 Started logging
****************************************
17:01:49 Install Location: C:\Program\
17:01:49 Install Locale: en_US
17:01:49 Initialized installation config.
17:01:49 CommandLine: install -locale en_US -installPath C:\Program Files\Origin Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1 -Opt:InstallPB
17:01:49 OS: Microsoft Windows 7 Home Premium Edition
17:01:49 Data reader initialized.
17:01:49 Data reader config: LOCALE = en_US
17:01:49 Data reader config: INSTALL_LOCATION = C:\Program\
17:01:49 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program
17:01:49 Data reader config: CREATE_DESKTOP_ICON = 1
17:01:49 Data reader config: CREATE_STARTMENU_ICON = 1
17:01:49 Data reader config: InstallPB = 1
17:01:49 Data reader config: 32BIT = 1
17:01:49 Data reader config: 64BIT = 0
17:01:49 Processing EAIN file 'C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\Touchup.dat'.
17:01:49 Installation registry missing. Game not yet installed.
17:01:49 (Config)Studio: EA Games
17:01:49 (Config)Game Name: Battlefield 3
17:01:49 (Config)Display Game Name: Battlefield 3™
17:01:49 Start redistributables install phase
17:01:49 Installing DirectX
17:01:49 Launching process:
Command: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\
17:03:33 Process exited with exit code 0.
17:03:33 Successfully installed DirectX runtime.
17:03:33 x86 VC runtime already installed.
17:03:33 Installing PunkBuster
17:03:33 Launching process:
Command: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\punkbuster\redist\pbsvc.exe --install --install-dlls="C:\Program" --i-accept-the-pb-eula --no-prompts --no-display
Working directory: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\punkbuster\redist\
17:45:52 Process exited with exit code 0.
17:45:52 Successfully installed PunkBuster.
17:45:52 End of redistributables install phase
17:45:52 Setting up uninstall data ...
17:45:52 ERROR: Failed to copy C:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
17:45:52 Failed to install cleanup program
17:45:52 Installer finished with exit code: 2
17:45:52 Shutting down data reader.
****************************************
17:45:52 Stopping install logging
****************************************
ALL_LOCATION = C:\Program\
17:04:19 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program
17:04:19 Data reader config: CREATE_DESKTOP_ICON = 1
17:04:19 Data reader config: CREATE_STARTMENU_ICON = 1
17:04:19 Data reader config: 32BIT = 1
17:04:19 Data reader config: 64BIT = 0
17:04:19 Processing EAIN file 'C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\Touchup.dat'.
17:04:19 Installation registry missing. Game not yet installed.
17:04:19 (Config)Studio: EA Games
17:04:19 (Config)Game Name: Battlefield 3
17:04:19 (Config)Display Game Name: Battlefield 3™
17:04:19 Start redistributables install phase
17:04:19 Installing DirectX
17:04:19 Launching process:
Command: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\
17:05:25 Process exited with exit code 0.
17:05:26 Successfully installed DirectX runtime.
17:05:26 x86 VC runtime already installed.
17:05:26 Not Installing PunkBuster
17:05:26 End of redistributables install phase
17:05:26 Setting up uninstall data ...
17:05:26 ERROR: Failed to copy C:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
17:05:26 Failed to install cleanup program
17:05:27 Installer finished with exit code: 2
17:05:27 Shutting down data reader.
****************************************
17:05:27 Stopping install logging
****************************************
****************************************
Install Date: 02/26/0113
17:51:39 Started logging
****************************************
17:51:39 Install Location: C:\Program\
17:51:39 Install Locale: en_US
17:51:39 Initialized installation config.
17:51:39 CommandLine: install -locale en_US -installPath C:\Program Files\Origin Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
17:51:39 OS: Microsoft Windows 7 Home Premium Edition
17:51:39 Data reader initialized.
17:51:39 Data reader config: LOCALE = en_US
17:51:39 Data reader config: INSTALL_LOCATION = C:\Program\
17:51:39 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program
17:51:39 Data reader config: CREATE_DESKTOP_ICON = 1
17:51:39 Data reader config: CREATE_STARTMENU_ICON = 1
17:51:39 Data reader config: 32BIT = 1
17:51:39 Data reader config: 64BIT = 0
17:51:39 Processing EAIN file 'C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\Touchup.dat'.
17:51:39 Installation registry missing. Game not yet installed.
17:51:39 (Config)Studio: EA Games
17:51:39 (Config)Game Name: Battlefield 3
17:51:39 (Config)Display Game Name: Battlefield 3™
17:51:39 Start redistributables install phase
17:51:39 Installing DirectX
17:51:39 Launching process:
Command: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\
17:52:33 Process exited with exit code 0.
17:52:34 Successfully installed DirectX runtime.
17:52:34 x86 VC runtime already installed.
17:52:34 Not Installing PunkBuster
17:52:34 End of redistributables install phase
17:52:34 Setting up uninstall data ...
17:52:34 ERROR: Failed to copy C:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
17:52:34 Failed to install cleanup program
17:52:34 Installer finished with exit code: 2
17:52:34 Shutting down data reader.
****************************************
17:52:34 Stopping install logging
****************************************
****************************************
Install Date: 02/28/0113
11:29:18 Started logging
****************************************
11:29:18 Install Location: C:\Program\
11:29:18 Install Locale: en_US
11:29:18 Initialized installation config.
11:29:18 CommandLine: install -locale en_US -installPath C:\Program Files\Origin Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
11:29:18 OS: Microsoft Windows 7 Home Premium Edition
11:29:18 Data reader initialized.
11:29:18 Data reader config: LOCALE = en_US
11:29:18 Data reader config: INSTALL_LOCATION = C:\Program\
11:29:18 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program
11:29:18 Data reader config: CREATE_DESKTOP_ICON = 1
11:29:18 Data reader config: CREATE_STARTMENU_ICON = 1
11:29:18 Data reader config: 32BIT = 1
11:29:18 Data reader config: 64BIT = 0
11:29:18 Processing EAIN file 'C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\Touchup.dat'.
11:29:18 Installation registry missing. Game not yet installed.
11:29:18 (Config)Studio: EA Games
11:29:18 (Config)Game Name: Battlefield 3
11:29:18 (Config)Display Game Name: Battlefield 3™
11:29:18 Start redistributables install phase
11:29:18 Installing DirectX
11:29:18 Launching process:
Command: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: C:\PROGRA~1\ORIGIN~1\BATTLE~1\__INST~1\directx\redist\
11:31:04 Process exited with exit code 0.
11:31:05 Successfully installed DirectX runtime.
11:31:05 x86 VC runtime already installed.
11:31:05 Not Installing PunkBuster
11:31:05 End of redistributables install phase
11:31:05 Setting up uninstall data ...
11:31:05 ERROR: Failed to copy C:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
11:31:05 Failed to install cleanup program
11:31:05 Installer finished with exit code: 2
11:31:05 Shutting down data reader.
****************************************
11:31:05 Stopping install logging
****************************************
Hello gipergosha,
It seems that Setting up uninstall data .. is causing your problem.
Please follow the instructions below.
Download and install the latest Origin client using this link http://www.origin.com/download
Advised you restart your computer system after the Origin client installation is complete.
Find the Origin.exe "C:\Program Files (x86)\Origin\Origin.exe", now right click on the Origin.exe and select "Run as Administrator".
Now in the Origin client click the Origin tab/button located top/left and select Application Settings...
Locate the tickbox/checkbox labeled "Keep game installers after the game has been installed" and untick/uncheck.Find the Battlefield 3 Folder "C:\Program Files (x86)\Origin Games\Battlefield 3".
Delete the Folder labeled "__Installer".
Goto the Origin Games Folder "C:\Program Files (x86)\Origin Games".
Move/Drag the Battlefield 3 Folder onto the Desktop and/or Documents.
The Origin Games Folder "C:\Program Files (x86)\Origin Games" should now have no Battlefield 3 Folder inside.
Exit/Close the Origin client.
Click the Windows Start button and then Control Panel.
Click the Uninstall a Program located under the Programs section.
Find and Select Battlefield 3, click Uninstall.
Complete the Uninstallation process.
Find the Origin.exe "C:\Program Files (x86)\Origin\Origin.exe", now right click on the Origin.exe and select "Run as Administrator".
Now in the Origin client click the My Games tab/button.
Now right click Battlefield 3 and select Download.
When the Battlefield 3 download has started select Pause.
Locate the Battlefield 3 Folder which you had moved/dragged onto the Desktop and/or Documents.
Locate the folder "C:\Program Files (x86)\Origin Games".
Move/Drag the Battlefield 3 Folder into the folder "C:\Program Files (x86)\Origin Games".
If asked to Replace/Overwrite click Yes.
Resume the Download in the Origin client.
The Origin client will have to re-download the"__Installer" folder, everything else is already downloaded.
When the 110MB "__Installer" folder has finished downloading, Battlefield 3 will start the installation process.
Wait for the Battlefield 3 installation to complete.
Done!
You should now be able to Play Battlefield 3.
F
