Game dont start
After win10 last update i cant play game. I press play it shows in origin that i am playing, there is process with bf1 and after ~10 sec it disappears and origin says that i dont play now. So no erro...
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Thank you for sharing the DxDiag.txt in the beginning, it was a big help.
I see two errors. The 1st is ASGT.exe stands for ASUS Graphics Processing Unit Tweak. The 2nd is MRT.exe stands for Microsoft Malicious Software Removal Tool.
My suggestion is to remove ASUS GPU Tweak by ASUS software and the VGA driver. Reboot system and reinstall VGA driver only.
- Hello @bardlethekark,
Were you able to fix this issue?
There have been multiple suggestions that you can try, if you're still having problems.
Please keep us posted and let us know if anything worked.
Thanks 🙂 I deleted asus program. I installed new drivers. didn't help.
I reinstalled origin- didn't help.
I wont change windows to lower version. I like this more.
There is no my country so I cant call. and live chat don't work lol. "Thanks for Contacting EA!
Hold tight, we're putting your information together and contacting an EA Advisor.Please stick with us until we confirm your case number on the page behind this window."
waiting 30 mins and nothing changes
- @bardlethekark,
I apologize that you're still having problems.
Before you try contacting Live Chat, make sure you clear your Browser History, Cookies, etc. That is why you're getting that message when you try to contact EA Live Chat.
When you clear everything, try contacting Live Chat again, and it should work.
Hope this helps.
Thanks 🙂
