Forum Discussion

T1NTIN13's avatar
T1NTIN13
Not applicable
13 years ago

Game hasn't appeared in "My Games"

Hello,

I purchased Battlefield 3 Premium Edition from EA origin store 3 days ago, it still has not appeared in "My Games" on Origin software. I have not been able to download and play it yet as it has for some reason not appeared.

Please can this be fixed.

Thanks.

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    13 years ago

    going through the same crap you are. I'm really annoyed as well. I bought my copy earlier tonight, entered my product key and then origin said "the installation has encountered an error" now when I relaunch the installation it says my product key has been used and it wont add the game to my library.

  • Anonymous's avatar
    Anonymous
    Not applicable
    13 years ago

    Hello all,

    Battlefield 3 Premium Edition includes the base game Battlefield 3.

    Battlefield 3 Premium however does not include the base game Battlefield 3.

    Upon purchase Battlefield 3 Premium is integrated into the base game Battlefield 3 / Battlefield 3 Limited Edition.

     

     

    If you have purchased Battlefield 3 Premium you will also need to purchase the base game Battlefield 3.

     
    Make sure you have purchased the correct title as mentioned above.

    Please hit the XP button and mark this post as solved if the above answer solved your question!

    F

  • Hi saedeatheater,

     

    From looking at your entitlements it appears that you've purchased Battlefield 3 Premium (not Premium Edition).

    Battlefield 3 Premium does NOT include the base game, therefore, since the Premium expansions are listed on the base game's details page, they will not show up in your Origin client.

     

    Please check your purchase confirmation mail. If this purchase was made in error, then please contact a Game Advisor via Live Chat at https://help.ea.com/contactus for further assistance with this matter. Due to account security and privacy concerns we are not able to assist with account and billing issues via a public forum.

     

    Thank you for your understanding.

     

    Dennis