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Anonymous's avatar
Anonymous
9 years ago

GAME INSTALLATION ERROR PS4

Game installa to 40% and says disc is unreadable & then it ejects it. Then when I put it back in it stars up shows battlefield hardline screen & then says disc unreadable but u can hear the game starting in the background . Disc looks brand new , no scratches. I've tried every cleaning method, deleted the game data & tried to reinstall. Nothing is working . Been at this for 3 days now

5 Replies

  • Hi @Johnnyglo

    if you can, try to download the game, its take time, but at least you will get the fresh, updated version of the game...


    Please provide feedback about the result of suggestion!
    Award users who were helpful with the XP button.
    If an answer provides you solution don't forget to click on "Accept as Solution".

  • Anonymous's avatar
    Anonymous
    9 years ago
    What do you mean? It won't let me install it once it gets to 40% the game crashes & says disc unreadable & then ejects it
  • Hi @Johnnyglo

    Sorry, my bad...Do you see any error code? If not, please try the following...

    A console reset or rebuilding the data base could help if a general delete and re-install of the application won't work.

    To reset your console or to rebuild your console data base, you need to enter the PS4 safety mode. To restart or update the system as well as rebuilding the database could do the trick:

    Starting the PS4 in Safe Mode

    1. Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
    2. Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
    3. Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.

    Safe Mode Options

    The following options are available in Safe Mode:

    1. Restart System - Ends Safe Mode and restarts the PlayStation 4 normally.
    2. Update System Software - Allows the PlayStation 4 to update the system software via Internet, USB Drive, or Disc.
    3. Rebuild Database - Scans the drive and creates a new database of all content.
      This operation may take a long time depending on the type and number of data items.
  • Anonymous's avatar
    Anonymous
    9 years ago
    I've tried everything , been at this forever now. Just bought the game brand new 2 weeks ago . Don't have the receipt to return it

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