I bought BF4 on Nov 2nd and then requested a refund i have been waiting 10 days to get my money back the order history says that they are waiting for a response from my bank and my bank says they have confirmation that money was taken out on november 5th to pay for the game but nothing about a refund I dont know what i am supposed to do nobody gets back to me and there is no phone number to call please anyone who has an idea of what to do please help me out thanks much
This is a public forum where users help other users. Therefore we unfortunately cannot help with account or billing issuesTry contacting an EA Advisor by going to
https://help.ea.com/contact-us
You will need to write some keywords about your problem, then fill out product, category and platform, press "Find Solutions" and then "I Still Need Help". Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: "United States" or something else in the language selector in the bottom for a better result.
Please accept solutions if they are correct and press the XP button if somebody helped you. This way you case will show as "Solved" thus helping others with the same problem.
Kind regards, Tviggah
