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SamTheManOG's avatar
12 months ago

Game won't launch, loops.

This only happens with Battlefield 4 and not Battlefield 2042. I launch the game and the EA app window closes, and a small window appears that says preparing game, then it asks for permission from my PC. I click yes, and then the EA app pops back up. Then it will close again and ask for permission again. This persists until I either click cancel instead of yes, or click X on the permission request window. I've tried reinstalling BF4, reinstalling the EA app, and clearing the EA app cache but to no avail.

2 Replies

  • Hello @SamTheManOG,

    Here are some steps you can try to resolve it:

    1. Check Game Files: In the EA app, go to your library, right-click on Battlefield 4, and select "Repair." This will check for and fix any corrupted files.

    2. Run as Administrator: Make sure to run both the EA app and Battlefield 4 as an administrator. Right-click each executable and select "Run as administrator."

    3. Disable Background Apps: Close any unnecessary background applications that might interfere with the game, including overlays from software like Discord or GeForce Experience.

    4. Adjust User Account Control (UAC) Settings: Lower your UAC settings temporarily to see if it helps. You can find this in the Control Panel under User Accounts.

    5. Check Firewall/Antivirus Settings: Ensure that your firewall or antivirus isn't blocking the EA app or Battlefield 4. You may need to add exceptions for both.

    6. Update Drivers: Make sure your graphics card and other important drivers are fully updated.

    7. Clean Boot: Perform a clean boot of Windows to eliminate any software conflicts that might be causing the issue.

    8. Reinstall Visual C++ and DirectX: Sometimes, reinstalling these can help resolve compatibility issues.

    9. Check for Windows Updates: Ensure your operating system is fully updated.

    If none of these steps work, you might want to contact EA Support again with specific details about your issue. Let me know if you need help with any of these steps!

    Best regards,

    danisoff

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