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Matt_evans1991's avatar
10 years ago
Solved

Getting BF4 premium with ea access

I am looking at purchasing premium for battlefield 4 then I noticed when I was on the EA access hub it says you now get BF4 Premium with EA access but if I go to install it it's still asking me to pay full price for it. Is there a way to download premium through EA acces for free or have I read it wrong?
  • EA_David's avatar
    EA_David
    10 years ago

    @Serious_Python Hey, we are aware of the issue and are looking into it. For now since you have the content I'd say just play away, I suspect/hope the Premium flag will quietly pop up on Battlelog when we get this fixed. 

16 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    i have the same issue. i am happy to buy it through the store but i cant as is says i all ready own it, how can i remove it so i can buy it?

  • I found it by going to the stor directly and installing the dlcs from there as ea acces made them free hope I helped

  • I'm having the same problem.

    I'm an EA Access member, I have downloaded (and played) the base game, but I can't find out how to upgrade to Premium without paying. It's included in the EA Access Vault, no? So why does it still show me a price, both for Premium and for the individual DLCs in the PS Store?

  • @MadmaxG79 im having this issue too, On the PlayStation store it says its included in EA Access but still wants me to pay literally double the price of the game, I contacted EA support who just told me to contact Sony, but their support chat is not available at all, personally think a quick fix to this issue would be to just email people with EA Access codes to get the free premium upgrade that is advertised to us, this is rediculous.
  • MadmaxG79's avatar
    MadmaxG79
    6 years ago

    @___Smozoltov___  I was also in contact with EA Support who told me to uninstall the game, restore licenses on the PS4 https://manuals.playstation.net/document/en/ps4/settings/license.html and try to download and install again. I am not about to uninstall everything and redownloading right now, since my PS4 is on a metered internet connectionI and that would take up too much of my total download.

    However, I have come to the conclusion that BF4 Premium is just not free for PS4 EA Access members. If you look closely at this page:

    https://www.ea.com/ea-access/landing-page/battlefield-4

    ...it specifically states 'Xbox One' multiple times on the page. It's not very clear and should be communicated better by EA but that's the way it is.

    Also, if you look at the bottom of this page, under Vault Add-Ons, it specifically states BF4 Premium with a Xbox logo.

    https://www.ea.com/ea-access/games

    It sucks, I know, since I specifically signed up for 12 months of EA Access on the PS4 because I was under the impression that BF4 Premium was part of the package. Now I'm seriously considering getting Premium for the PS4 (at 10% discount because of the EA Access membership) but I honestly feel misled and cheated...

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