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baggiebridges's avatar
baggiebridges
New Traveler
4 years ago
Solved

Getting kicked from BF1 in Origin

THis has being going on for about + 2 week both in BF1 and BF2042 I been in touch with your agents several time and we tried everthing they have to put at problem least twice, This when on W10 64 ...
battlefield 1
  • baggiebridges's avatar
    baggiebridges
    4 years ago

    @EA_Barry Found the reason for my problem.


    My mistake .............. but think its a bit weak that EA here and in chat did not discover what was wrong. They got the DXDiag and msinfo32 result.

    I always earlier used English version of Windows .

    But when decide to have the first clean reinstall of Windows from an usb I decided I wanted a Norwegian Windows version.

    So when in clean install meny it pop up an alternative "N" I thought that was an Norwegian version and have since that kept on installing Version "N"

    But found today that version "N" is an version without " media pack".

    Some game will start without this pack and work just fine, some will have a range of problems and some will not start.

    So I went to settings and apps, and the choose function and ticked of "media pack."

    It seems now that all is good with games, not tested much, but still.

    So sorry for my user mistake....

    baggie

baggiebridges's avatar
baggiebridges
New Traveler
4 years ago

@EA_Barry Thx for your time

Did as suggested, but some did not go well so a bit difference in doing

1: New W11 update to day KB5008358 instaled.

2: Could not start Origin due to new update it would not install.
    -  Deleted BF1
    - Hard delete Origin

3: Reinstalled Origin and BF1
   - Checked BF1 for repairs and updates and there was none peromed.
   - File checker runned, all ok report uploaded
   - Run new Dxdiag, result opploaded

4: Clean start
 - DXdiag again
 - 2 dialog boxes did show. Quess thoose is related to program disabled before clean start

Text from event log clued in below, as far as I can same txt as before
      - Asus_framework.exe error: Cant open AsI03.sys!! : Error code 5.
      - Samsung magician: faled to intialize aplication

Start BF1 and game run smoothly for about 45 minuts and then as before kicked back to Origin in a split second wth no reason given.
New dxdiag taken and opoloaded
New file cheker run and result opploaded

TXT from event wiever timestamps same time sa kick from game:

Faulting application name: bf1.exe, version: 1.0.57.44284, time stamp: 0x5b92a7fa
Faulting module name: bf1.exe, version: 1.0.57.44284, time stamp: 0x5b92a7fa
Exception code: 0xc0000005
Fault offset: 0x0000000004638cfc
Faulting process id: 0x316c
Faulting application start time: 0x01d812b6f75aa028
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
Report Id: 743dcfc4-eb0b-47a0-a598-32fb81a5e6c7
Faulting package full name:
Faulting package-relative application ID

Want the rest of event log txt with this time stamp?





baggiebridges's avatar
baggiebridges
New Traveler
4 years ago

SFC detail after kick

Forgott to mention when I got my new RTX 3080 right after put this in my pc and a clean W10 install I run time spy with no oc on gpu and cpu.

Time spy started and seems to run cleanly  in first test in that run.
I notice gpu speed jumped up to 2063MHz stayed there for few seconds and pc crashed instantly, like in game yesterday, black blink in monitor and pc restarted.
GPU has never since witouth oc reached 2063 MHz, just close to 1980MHz.

Had the kick out to Origin before I installed the RTX 3080,in both BF1 and 2042 but is was much longer between  them, could go several days between them.

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