Forum Discussion

smcxtreme's avatar
11 years ago

getting kicked off battlefield 4 for no reason

why am i getting kicked off my online gaming for no reason?

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    What kind of error message do you get?

    At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
    Close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 


    Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP
    : 3659, 14000-14016, 22990-23006, 25200-25300
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Clear your browser cache and/or try a different browser. Reinstall your webplugins for battlelog. Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

    Please let us now, if this problem after this workaround still exist.

    Cheers
    Basti


  • @EA_Bastian wrote:

    What kind of error message do you get?

    At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
    Close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 


    Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP
    : 3659, 14000-14016, 22990-23006, 25200-25300
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Clear your browser cache and/or try a different browser. Reinstall your webplugins for battlelog. Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

    Please let us now, if this problem after this workaround still exist.

    Cheers
    Basti


    Basti, let's keep in mind that servers are down. 😕mileyhappy:

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Indeed, we should probably provide connection workarounds a bit later today but smcxtreme had issues before the updates rolled out. Anyway, good call let's wait if the issue is fixed with the end of the update period!

    Cheers

    Basti