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NaughtyRageQuit's avatar
5 years ago
Solved

Hello, I want to refund my

Hello,

I want to refund my supporter pack, It's really useless to buy it for one option like assault.

But I don't see an option for how to do that, can someone help me or send me a video, please?

Thank you,

Have a nice day!

5 Replies

  • Yikes, where is it written so I know for next time... Kinda strange you can't refund something you pay for but I guess...

    Have a nice day!

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @NaughtyRageQuitt

    Sure thing! It's listed here on the store as an in-game purchase:

    The EA Help article I've linked above shares this information: 


    @EA Help wrote:

    What can't I get a refund on?

    ...

      • Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.

    *Edit: I quoted the wrong portion from the Great Game Guarantee, apologies for that)

    I would really recommend reading the EA Help article: How to get a refund for EA games. It lays things out quite clearly and in a way that's easy to understand. It's not in legal speak for example, which I personally can't digest at all! 🙂

    - EA_Lanna

  • @NaughtyRageQuitt 

    I suspect you're in the wrong forum, this is the pvz2 forum, i have no idea what a supporter pack contains but if you got it from Google playstore i believe you have up to 2 hours after purchase to claim a refund from the playstore.

    Personally i think if you go to the correct EA game help center they probably won't give you a refund unless you didn't receive whatever it was you purchased.

    You have a nice day too and think before you buy.

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